Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

April 12, 2021

商品バンドルを細部にまで設定ができて、とても有用なアプリだと思います。
また、サポートも対応が緻密で早く、満足のいくものでした。 I think it's a very useful app because you can set the product bundle in detail.
In addition, the support was meticulous, quick, and satisfying.

HBLT Annex
Japan
Over 2 years using the app
January 25, 2022

Amazing app with even better support!!! Would recommend this app to anyone out there. It has increase my stores revenue by ten fold.

SNOB
Canada
Over 2 years using the app
UFE - Upsell Funnel Engine replied January 25, 2022

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer Support Advocate

July 16, 2021

Great App to increase average order value. Easy to implement and use.
Support ist very fast and helpful.

BEARFORMANCE
Germany
Over 2 years using the app
UFE - Upsell Funnel Engine replied July 16, 2021

Thank you for sharing your feedback, always happy to help merchants like you 😊

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate

March 28, 2022

Great Services from Sarah.
She help me to set up UFE Cross sell & Upsell bundle.
Superb services. Highly recommended

MCBabyShop
Hong Kong SAR
Over 2 years using the app
UFE - Upsell Funnel Engine replied March 28, 2022

Thank you so much for finding great value in our support. We are always happy to help merchants like you. I really appreciate your time :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.

May 28, 2022

Thanks for helping out. I was confused which option to select and they helped with screenshots and proper guidance.

Roni Tochner Jewelry
Israel
Over 2 years using the app
UFE - Upsell Funnel Engine replied May 28, 2022

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

November 22, 2022

Very good cutomer service, they solve the problem soon ,recommend t o everyone of this excellent app.

Fucare Bike
China
Over 2 years using the app
UFE - Upsell Funnel Engine replied November 22, 2022

Thanks so much for sharing your experience with us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

October 15, 2021

Fantastic App easy to create bundle offers, looks good, appears in the correct position on page. Customer service quick and efficent. Recommended.

Elegant Garden Living
United Kingdom
Over 2 years using the app
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

May 11, 2023

This app has generated us thousands of dollars of additional revenue that probably wouldn't have been there with it the app. Plus, if you EVER have a problem the customer support is 2nd to none! Top Tier! Highly recommend using UFE.

Accurate Fishing
United States
Over 2 years using the app
UFE - Upsell Funnel Engine replied May 11, 2023

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it has generated thousands of dollars in additional revenue for your business. It's always rewarding to know that our app has made a positive impact on our customers' success.

We take great pride in providing exceptional customer support, so it's wonderful to hear that our team has exceeded your expectations. We strive to offer top-tier assistance to ensure that every user's needs are met promptly and effectively.

Your recommendation means a lot to us, and we truly appreciate your trust and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 26, 2020

You really rock! Best app ever! Very versatile, I use it on multiple shop and it's simply the best solution. Thank you!

Belvedere LLC, DBA HealthyGen
United States
Over 2 years using the app
UFE - Upsell Funnel Engine replied August 28, 2020

Thank you so much for sharing your feedback, really appreciate your time 🥰

- Sarah, Helixo 👩‍🦰

October 14, 2020

I used this app to create a bundle to promote two specific styles on our website. The app works great and allows me to create bundles based on collection conditions- making it much easier to set up and use. I had an issue with the integration of the app, and Sarah was extremely helpful with helping get to the bottom of this. It was fixed extremely quickly and I am really happy with the service I received from Sarah

Freestyle SA
South Africa
Over 2 years using the app