Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.

January 10, 2024

They steal money, take commissions on orders even if you don't use the app.

Valentinoalbravo
Italy
6 months using the app
UFE - Upsell Funnel Engine replied January 12, 2024

The billing on the app, which occurred without using our app, happened due to a misunderstanding about our pricing plan. We have resolved this by issuing a refund to you.

...

March 26, 2022

Complete garbage and customer service is even worse, Liquid errors waited days and were never fixed had to fix the errors after removing the app myself.

Merchandize.ca
Canada
5 months using the app
UFE - Upsell Funnel Engine replied April 9, 2022

Hi Jamie, Normally, "Liquid error: Could not find asset snippets/ufe-offer.liquid" is happening when removing the ufe-offer.liquid file before removing the code snippet from ...

March 17, 2021

If you don't use it and don't remove the app you will be charged because the application comes to count the total orders of your store and not the orders made with their application. Result I have 70 euro charged for an application i'm not using anymore. Be sure to uninstall totaly this application if you don't use it.

TEDDYPRINT®
France
4 months using the app
UFE - Upsell Funnel Engine replied March 23, 2021

Thank you for posting your honest feedback review.

We've checked your logs and I could see that you are one of our early customers, appreciate that. Sorry to hear that our ...

March 7, 2021

performance was very poor even though ive had it for few months only generated lower end of double digits in sales, just dissapointing

Fuchusi
United Kingdom
3 months using the app
December 12, 2023

Auch nachdem deinstalliert wurde, wird trotzdem weiter abgebucht...

Skincerely Yours
Germany
2 months using the app
UFE - Upsell Funnel Engine replied December 14, 2023

Hallo, ich kann bestätigen, dass Sie die App am 6. Dezember deinstalliert haben und die letzte Gebühr vom 12. November bis 12. Dezember am 25. November in Rechnung gestellt ...

December 11, 2020

Do not use this app! I had an issue with the pop 4 times, then issue with the in page, and an issue removing app. If one of your variation sell out the app will cause your product page to go black and customers will not be able to purchase any variation from that product page. This app have no tutorials state, they are preparing. So, little to no direction other than a person in the chat on ...

Blackout Boutique
United States
25 days using the app
Edited May 2, 2021

The WORST APP I have EVER used. This app did not load on my page, and left code that caused massive issues when I went to uninstall. The customer service made the problem worse, much worse, my page looked like a low class SCAM. There was nothing I could do my end, a total nightmare in every way. Do not install this app, it does not boost your sales, it has a massive advert on it, and the support ...

Vapester Vaping
United Kingdom
23 days using the app
UFE - Upsell Funnel Engine replied May 19, 2021

Hello Nick,

We are sorry for any inconvenience that we might have caused you. But certain things are needed to be cleared since your review is heavily misleading and driven ...

March 24, 2023

El servicio de asistencia ha sido bastante pésimo. Después de esperar varios dias y hablar con 4 asistentes diferentes no han podido darme una solución. Cada asistente me ha dado informaciones distintas, me han enviado tutoriales a seguir para después decirme que no era posible hacerlo... un desastre. No lo recomiendo

Un plan en mente
Australia
22 days using the app
UFE - Upsell Funnel Engine replied March 25, 2023

The issue emerged because custom-built pages are incompatible with UFE.

Pedimos disculpas por cualquier inconveniente que pueda haber experimentado mientras buscaba ayuda de ...

August 9, 2021

high price, poor quality, not up to expectations, nothing special. The price is not commensurate with the value received

Samharness
United States
9 days using the app
UFE - Upsell Funnel Engine replied August 10, 2021

Please note, in the online world, it is practically impossible to avoid negative reviews. We had contacted Shopify regarding fraudulent reviews, and this is what they had to ...

July 29, 2021

Please note that their app is not free, and the functions are not as described in the introduction, please be careful of such apps

Petlibro
United States
3 days using the app
UFE - Upsell Funnel Engine replied July 30, 2021

This review seems suspected to be a foul play by competitors. We are investigating more on it and will gather all relevant information and update it here and report it to ...