Reviews (1,091)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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Their Customer Support is very patient and quick to provide a solution. Sarah, their Customer Support Advocate, quickly helped me sort out a small problem! Completely satisfied!! 10/10 Highly recommend this app
Thank you for sharing your feedback, always happy to help you 😊 Also, feel free to share how we can improve our support to give a 5 star experience!
In case of further issues please contact us through our in-app chat or at support@helixo.co.
- Sarah, Customer Support Advocate.
The stuff is very kind. And it's easy to make the Cross Sell & Upsell. Suggest you guys to add the app
The team was super responsive and helpful. We have had great results from this up-sell app and needed some support to re-launch.
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
amazing customer service! I needed help with custom code for the widget placement and the service was great.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sarah, Customer Support Advocate
Great Service. Quick Response. Best one so far!
Thank you so much for your kind words! We're pleased to hear that you're satisfied with our service and appreciate your feedback. We're here to provide you with the best experience possible, and we're always ready to assist you whenever you need us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app for setting up volume discounts, bundles, upsells and downsells on the product page or in cart. Support team is super helpful and nice, they helped me adjust the CSS to match my theme and did it very well.
We are grateful to what we have done and helping merchants like you 🥰 We are really happy to see your feedback 🎉 Highly Appreciated 🥰
- Sarah, Helixo 👩🦰
There're many bundle offers in this app and it doesn't cost too much. The operation is very easy. Timely support is another point I want to recommend.
Thanks for giving us such a wonderful compliment. We appreciate you recommending our services in your feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
We sell meals and we wanted to include an option for people to add extras to the order. UFE was perfect for this, and we were able to customize the style so it would fit our design. Customer support helped us several times, and they were always attentive and helpful.
Thank you so much for this wonderful review. We appreciate you taking the time to share your thoughts on our app and our support. It means a lot to us and this is an inspiration for us to put in more effort.
If in need of further help please contact us via the in-app chat or via support@helixo.co.
- Sreeshankar, Customer Support Advocate
Very good customer support! The functions I need can be achieved through simple settings, yes, it is great
Great app which helps to increase my revenue and average order value. Very happy with it. The support team is also really helpful and prompt in responding.
Thank you for your positive feedback! We're delighted to hear that our app has been instrumental in boosting your revenue and average order value. We're committed to delivering top-notch service, and your kind words are highly motivating.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team