Reviews (1,087)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upsell and cross-sell features. It offers customizable bundle deals and volume discounts, with an aesthetically pleasing design that integrates smoothly with Shopify stores. The customer support is responsive and helpful, particularly during the setup process, making it a valuable tool for enhancing e-commerce strategies.

July 6, 2020

Fairly easy to use and customise. Looks great on our site and their customer service is very responsive!

Flo Dancewear
Australia
Almost 2 years using the app
UFE - Upsell Funnel Engine replied July 6, 2020

Thank you so much for your feedback 😍 We are always committed to providing the best in class support to achieve the needs of merchants like you 🤗

- Sarah, Helixo 👩‍🦰

Edited September 9, 2020

I only downloaded this app last night but so far it seems way better than any of the other bundle / upsell ones I've tried and less buggy... And I've tried a lot! The customer service is AMAZING. The widget does need some tweaks with help from their support team. Some tutorials would definitely be helpful. I also can't see its full functionality without putting it live on my store (the preview is a bit slow) which is a little annoying, but I might be doing something wrong. I would like to see more case studies on various offer types and how they can work down the funnel, depending on what's in the customer basket. In fact I don't really know what is possible with this app as there's not much information available so it's a bit of trial and error. But overall I'm really impressed and am going to keep going with it and testing it until I've got my head around it.

Peachi Baby
United Kingdom
Almost 2 years using the app
September 23, 2020

Great app, very useful to have and easy to use for the most part. Had one slight issue due to the design of my website and it's functionality when add to cart, but Sarah from customer support was very helpful and helped me with a workaround to my issue. Would definitely recommend.

Manic Muscle Labs
United Kingdom
Almost 2 years using the app
February 4, 2021

This app is a great, it's extremely easy to set up, heaps of options and works extremely well- it's a gold mine and the support is patient and quick- special thanks to Sarah.

killsblackmould
Australia
Almost 2 years using the app
January 3, 2023

I find this App super easy to use and the support team are fantastic. On hand to help super quickly and go above and beyond to help you learn to get the best from the app. Thankyou

Slipfree
United Kingdom
Almost 2 years using the app
UFE - Upsell Funnel Engine replied January 4, 2023

We appreciate you taking the time to write a review for us. Your feedback encourages us to provide better service to all customers.

Thanks again for your kind words.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support team

September 21, 2020

Estoy muy contento con la aplicación. Funciona perfecto, muy intuititiva, con alto nivel de personalización. Con posibilidad real de hacer funnels muy potentes, incluso en su versión gratuita. Definitivamente quiero seguir usándola en forma permanente.

Café Inspiro
Chile
Almost 2 years using the app
February 9, 2021

Great support, happy with the way they help me when there is something that has to be changed in codes or other editing tasks.

BALIWOOD.SUNGLASSES
Netherlands
Almost 2 years using the app
Edited May 5, 2023

Very easy to install and seems to have lots of features that other apps offer for a lot more. Customer support helped us configure the first funnel, very quickly.

I highly recommend this app and the quick customer support provided. Athira just helped us setup multiple discount codes during checkout for our store.

Great job. Thanks for your help.

Everglades Farm
United States
Almost 2 years using the app
UFE - Upsell Funnel Engine replied July 30, 2021

Thank you so much for sharing the feedback 😊 Appreciate that and I will be always in one chat away for help :)

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

September 17, 2021

It's a very good little app. Great for bundles and up-sells. The team helped me properly integrate it into my pages theme.

JUCER
Australia
Almost 2 years using the app
UFE - Upsell Funnel Engine replied September 18, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate.

October 7, 2020

This is functionality we've been missing in Shopify. Had some issues getting it to work on iPhone XS. After contacting support they resolved the issue immediately. Nice work!

Health Yourself
Switzerland
Almost 2 years using the app