Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

August 3, 2023

Excellent way to get add-on sales.

We had an issue with integrating with other apps but Glen from the support chat was able to resolve this quickly and efficiently

The Giveaway Guys
United Kingdom
About 2 years using the app
UFE - Upsell Funnel Engine replied August 4, 2023

Hi, we are so happy that you enjoyed your experience with us! We appreciate the great review and looking forward to help you.

Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 19, 2021

I am just wrapping up my trial of this app and will for sure become a customer. While I don't fully grasp everything the app will do just yet, I do have every confidence in the support for the product. Using the chat feature I was able to get multiple questions answered as I worked away on setting up the app. This is one of the few companies I have dealt with (in any sector) where I get the feeling that my business, as small as it is actually matters. For that reason and many others I will continue to work with this company to grow my business. Hands down the best support I have had anywhere.

Red Barn Baskets
Canada
About 2 years using the app
UFE - Upsell Funnel Engine replied July 20, 2021

Wow! That review made our day! 👌🥰 Appreciate your feedback and thanks for sharing it. 🙏

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate

December 17, 2021

This app helped me a lot! It is 500% better than I expected to create bundles of my products. It is also super user friendly, and after the help from Sree from the customer service team, I was able to achieve all my needs. Super like it and would definately reccommand to everyone!

OfficeGo
Australia
About 2 years using the app
UFE - Upsell Funnel Engine replied December 17, 2021

Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉

- Sreeshankar, Customer Support Advocate

August 25, 2022

uso sempre questa applicazione e mi piace, la trovo molto comoda e utile, il supporto è molto buono, grazie

REGINA MODA | Borse & Accessori
Switzerland
About 2 years using the app
UFE - Upsell Funnel Engine replied August 25, 2022

Grazie mille per la valutazione a 5 stelle e considera grandi valori nel nostro supporto. Siamo sempre felici di aiutare i commercianti come te

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Sarah, difensore dell'assistenza clienti.

February 7, 2022

It meets all my needs till now. And the response is so quick and assistants can figure out all issues and are greatly helpful.

yeedi
United States
About 2 years using the app
UFE - Upsell Funnel Engine replied February 7, 2022

Hi, there. Thank you so much for taking the time to provide us with your feedback.
I'm glad to hear that you've found the app useful thus far.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

Sarah, Customer Support Advocate

September 15, 2021

App offers great functionality for upsell offers and volume discounts, and looks great on the website! Highly recommended.

boxmenswear
United Kingdom
About 2 years using the app
UFE - Upsell Funnel Engine replied September 15, 2021

Thanks a lot for such a great review. We really appreciate you taking the time to share your thoughts on our app. We hope your business booms as well and wish you all the very best with your business.

If you need any assistance in the future please contact us at support@helixo.co or via our in-app chat.

-Sreeshankar, Customer Support Advocate

August 23, 2021

Really nice app. Its easy to use, works great, looks good & the support is really helpful. If you are looking for a good upsell/cross sell, this is the app!

MOYU Notebooks
Netherlands
About 2 years using the app
UFE - Upsell Funnel Engine replied August 24, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer support Advocate

March 25, 2021

Customer service is very good, able to solve my problem quickly, I love it.I think it is very helpful to our business. I hope more and more people will use it, and I hope it can be better and better.

minitoolsto
China
Almost 2 years using the app
December 26, 2023

uygulama güzel destek ekibi çok ilgili teşekkürler UFE

MinikPanduf™
United Kingdom
About 1 month using the app
UFE - Upsell Funnel Engine replied December 27, 2023

Öncelikle güzel yorumunuz için teşekkür ederiz! Sizlere en iyi hizmeti sunmak için buradayız ve memnuniyetiniz bizim için çok önemli.

Başka sorularınız varsa lütfen support@helixo.co adresinden veya uygulama içi sohbetimiz aracılığıyla bizimle iletişime geçin. Size yardımcı olmaktan her zaman mutluluk duyarız.

-Helixo Support Team

March 29, 2021

This is the perfect App for my needs and the customer service is top ! 10++
Easy to use, and I can find all the tools I need.

Eros Massa
Italy
Almost 2 years using the app