Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

September 21, 2020

Estoy muy contento con la aplicación. Funciona perfecto, muy intuititiva, con alto nivel de personalización. Con posibilidad real de hacer funnels muy potentes, incluso en su versión gratuita. Definitivamente quiero seguir usándola en forma permanente.

Café Inspiro
Chile
Almost 2 years using the app
February 9, 2021

Great support, happy with the way they help me when there is something that has to be changed in codes or other editing tasks.

BALIWOOD.SUNGLASSES
Netherlands
Almost 2 years using the app
Edited May 5, 2023

Very easy to install and seems to have lots of features that other apps offer for a lot more. Customer support helped us configure the first funnel, very quickly.

I highly recommend this app and the quick customer support provided. Athira just helped us setup multiple discount codes during checkout for our store.

Great job. Thanks for your help.

Everglades Farm
United States
Almost 2 years using the app
UFE - Upsell Funnel Engine replied July 30, 2021

Thank you so much for sharing the feedback 😊 Appreciate that and I will be always in one chat away for help :)

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

September 17, 2021

It's a very good little app. Great for bundles and up-sells. The team helped me properly integrate it into my pages theme.

JUCER
Australia
Almost 2 years using the app
UFE - Upsell Funnel Engine replied September 18, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate.

October 7, 2020

This is functionality we've been missing in Shopify. Had some issues getting it to work on iPhone XS. After contacting support they resolved the issue immediately. Nice work!

Health Yourself
Switzerland
Almost 2 years using the app
August 29, 2021

Nikitha from customer service is hands down one of the best resources that a person could ask for. Give her a raise UFE! I manage millions in eCommerce stores and she was not only available and responsive but provided TONS of value worth of tips and tricks to help conversions. This is definitely a great app and seems to be only getting better. Thank you!

HealthierHome
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 30, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.

November 24, 2020

They have the best customer service team I've ever encountered, quick response and always takes 100% effort to solve the problem. Besides, great app for building bundle offers, easy to use and review performance :) Highly recommended!

SKINFOOD Hong Kong
Hong Kong SAR
Over 1 year using the app
August 28, 2020

Really well made application. Everything is easy to set up and works as intended. The customer support is amazing!

FeelPureStore
Canada
Over 1 year using the app
August 15, 2022

Geweldige app voor upsell, diverse functionaliteiten en zeer gebruiksvriendelijk. Ook zijn de widgets gemakkelijk te personaliseren, zodat deze past bij het uiterlijk van de website.

Brûler Studios®
Netherlands
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 15, 2022

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 25, 2020

We can do everything with this! It's an all-in-one application, everything is possible! Great way to improve sales!
The customer service is perfect!

DearBBall™
France
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 28, 2020

Great! Thank you so much for sharing your experience 🥰. Really appreciated!

- Sarah, Helixo 👩‍🦰