Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

November 30, 2021

Helps alot with cross and upsells. Works smooth and shows products on pop-ups and in page aswell. Thanks for the help.

vetter.ro
Romania
Over 1 year using the app
UFE - Upsell Funnel Engine replied November 30, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sreeshankar, Customer Support Advocate.

August 13, 2020

I am in the middle of testing the app on my store. I appreciate the quick response of their chat support and live update as they help me fix some concern. The App also seams easy to understand even with no guide. So far all is good.

3Stands
Philippines
Over 1 year using the app
January 27, 2022

great help! best agents ever!!!!!! i had one problem where the funnels didnt work anymore but i got great help! thanksss

ZENN. NL
Netherlands
Over 1 year using the app
UFE - Upsell Funnel Engine replied January 27, 2022

Thank you so much for this wonderful review. Your words have overwhelmed us with positivity. Thank you for all the love and support. This really inspires keep up the hustle and improve our services for you.

If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

October 30, 2023

ottimo servizio clienti veloce e super efficiente

Helis Brain
Italy
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 31, 2023

Grazie mille per aver dedicato del tempo per condividere il tuo meraviglioso feedback con noi! Siamo assolutamente lieti di sapere che hai avuto un'ottima esperienza con il nostro team di assistenza clienti.

Il nostro team è impegnato a fornire il miglior servizio possibile a tutti i nostri clienti e le tue parole gentili sono davvero motivanti. La tua soddisfazione è la nostra massima priorità e siamo entusiasti di essere riusciti a soddisfare le tue aspettative.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Helixo Support Team


October 18, 2022

Great customer service! We had some customization that needed to be done it was handled quickly. Exactly what we needed.

Deathwish Inc
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 18, 2022

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

Thank you again for your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support team

July 27, 2021

buena aplicación, y gran servicio al cliente, resolvieron mis problemas y dudas al instante , ¡son muy amables! :)

MentiHome
Spain
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 27, 2021

Muchas gracias por tus comentarios. 😊 Siempre estoy feliz de ayudar en cualquier momento a aumentar sus ventas.

En caso de recibir más asistencia, comuníquese con nosotros a través de nuestro chat en la aplicación o escríbanos a support@helixo.co

- Nikitha, Customer Support Advocate

August 15, 2021

Sreeshankar is the best! Very professional and the most helpful. He helped resolve all of my issues and fulfill all my requests with no delay! This is the best app for upsells, hands down!!! Thanks Sreeshankar!!

My Beard Kit
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 15, 2021

Thank you so much for this wonderful review. Your words have overwhelmed us with positivity. Thank you for all the love and support. This really inspires keep up the hustle and improve our services for you.

If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat.

- Sreeshankar, Customer Support Advocate.

April 19, 2023

Top customer assistance! Thanks.

FerruccioKids
Italy
Over 1 year using the app
UFE - Upsell Funnel Engine replied April 19, 2023

Thank you very much for your kind words! It's always great to hear that we were able to provide best customer assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 7, 2020

UFE is giving the most prompt response and efficient support team I've ever seen here on Shopify, credit to customer support Sarah. Easy to use and constantly improving, highly recommanded.

JM9.HK
Hong Kong SAR
Over 1 year using the app
August 14, 2020

It's my first time using marketing funnels and I did my research on Shopify apps. I am so glad I decided to work with UEF 2.0 not only the app is simple to use and complete full of features, but the customer service is excellent and savvy. don't look furder this app has what it takes.

Panzerino
United States
Over 1 year using the app