Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 20, 2023

I really love it. Very useful app and helpful support

Ancerre Designs
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 22, 2023

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


September 2, 2020

I've only just started but so far, it has been easy to set up, it has amazing functionality, it is incredibly versatile and the support has been absolutely 5 star.

Hugs For Kids
Australia
Over 1 year using the app
July 18, 2020

Just installed the app and amazed to see the numerous features like one-click upsell post-purchase upsell, and many more. Definitely, a must-have app to make more sales!!

Wallet Friendly Deals
India
Over 1 year using the app
Edited December 14, 2021

This is probably the most polished and professionally supported Shopify app that exists in ANY category. Literally, 24/7 help on hand with any issues that arise and they are on hand to help customise, no matter how complicated. Serious, serious app. We've customised it to enable pop-up upsells and in-page cross-sells, but the possibilities are ENDLESS. You can be creative or as simple as you like with your promotions. And btw, we tried about 10 different apps before finding UFE, so trust me, we did enough research!

My Scoot
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied December 15, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate

December 4, 2022

We used this app to create custom upsells (unlocking special items) down to variant level. Happy with this app and looking forward to their new features!

Timezone Singapore
Singapore
Over 1 year using the app
UFE - Upsell Funnel Engine replied December 5, 2022

I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your feedback.
It’s such a pleasure to have customers like you.

We will do our best to make your future experience with us even better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

February 28, 2021

perfect app to create lovely bundles and flexible positioning options. I created a custom category for my bundles and placed my bundles there.

coffeeleaves
Saudi Arabia
Over 1 year using the app
April 23, 2022

Excellent software with great options. Customer service is awesome and quick. Keep up the great work guys!

DUO GEAR UK
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied April 23, 2022

Thank you for finding great value in our app. We are always happy to give awesome services to you. Thanks again for your time to add some words about our app and service

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited July 10, 2023

Die App funktioniert sehr gut und der Support ist absolut super!! Kann man nur weiter empfehlen!! Weiter so.

Edit: Benutzen die App jetzt seit einigen Monaten und sind rundum zufrieden. Der Support ist absolute spitzenklasse!

CBD-FAN
Germany
Over 1 year using the app
UFE - Upsell Funnel Engine replied January 25, 2023

Vielen Dank für Ihre tolle Bewertung! Es freut uns zu hören, dass die App einwandfrei funktioniert und dass Sie mit unserem Support rundum zufrieden sind. Wir legen großen Wert darauf, unseren Kunden erstklassigen Support zu bieten. Es ist großartig zu wissen, dass wir Ihre Erwartungen erfüllen konnten. Wir sind stolz darauf, Teil Ihres Geschäftserfolgs zu sein.

Wir werden weiterhin hart daran arbeiten, Ihnen die bestmögliche Erfahrung zu bieten und sicherzustellen, dass Sie mit der App und unserem Support zufrieden sind.

Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter.
- Helixo-Support-Team

October 14, 2022

We use this app to create custom Bundles and Upsells for different Products.
The support helped me multiple Times to set the App up and chance minor things to my liking!
I really can recommend the App

Foto Franz GmbH
Germany
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 14, 2022

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and recommend our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

August 5, 2021

I wanted to create bundle for my e-shop, I was little bit lost at the beginning but the online support was realy nice to help ! Thanks

Peignoir Avenue
Ireland
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 5, 2021

Thank you for your review, Happy to see that, I am always happy to help merchants like you.

If you have any further issues please contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer Support Advocate