Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 25, 2020

App is very concise and easy to use. A lot of helpful features make it highly valuable. Support is also fantastic!

HOCKEYSNIPERTUTOR.COM
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 26, 2020

Thank you so much for sharing your experience 🥰. We love it

- Sarah, Helixo 👩‍🦰

October 4, 2021

Super appli pour les bundles, l'avantage notamment est une grande souplesse pour créer les modèles à sa manière

Men of Style
France
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 5, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

October 22, 2021

Sarah was very helpful and provided helpful insight regarding the capabilities of her application. She was quick to respond.

UNBARD
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 22, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sarah, Customer Support Advocate.

October 6, 2021

Great app. Does exactly what it should. Offers many extensive functions. The support is also very competent and responds quickly. Can only recommend the app!

Airpaq UG
Germany
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 7, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Tinu, Customer support Advocate

Edited January 18, 2021

Sarah's very helpful and was there whenever we needed guided with accurate information
helped us with upsell design
helped creating the nice design module
appreciate her!
we recommend this app to other store owner as well
thumbs up!thumbs up!thumbs up!

Petproducts2u.com
United Kingdom
Over 1 year using the app
October 7, 2021

Amazing support from the very start! Very quick and helpful. the APP its self is also super user friendly!

The Plant Runner
Australia
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 8, 2021

Wow! That review made our day! 👌🥰 Appreciate your feedback and thanks for sharing it. 🙏

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sreeshankar, Customer Support Advocate

July 21, 2020

very good app to scale my business. the support is very helpful an fast! i would recommend it to everyone

GADE
Germany
Over 1 year using the app
June 7, 2022

The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.

Collectables
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied June 7, 2022

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 24, 2020

User friendly app and support was really good. Made me a lot of money without paying anything. Really recommend this app.

EasyHabits
Philippines
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 25, 2020

Thank you so much for sharing your feedback 🎉 We loved it 🥰

- Sarah, Helixo 👩‍🦰

February 28, 2021

Quick service. Sarah is very friendly and helpful. I had a few minor issues setting up the bundle. Everything is ok, I even got my questions answered.

Us Smart Desk
United States
Over 1 year using the app