Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

Edited June 10, 2023

Really good, works perfectly and the customer support team is great. It has increased my sales and is very user friendly

rbsolutions
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 13, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

August 4, 2020

Great, great App. Very smooth experience setting it up and using its interface. Functionality is great, its just great.

BeautyTrendings
Austria
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 5, 2020

Perfect! Glad to hear your awesome experience 🎉 Thanks for sharing it 🤗 We really loved it!

- Sarah, Helixo 👩‍🦰

September 9, 2021

Best app ever to increase sales! I love it! The supporter contacted me immediately when i have a problem! Nice!

LuvingGrace
Vietnam
Over 1 year using the app
UFE - Upsell Funnel Engine replied September 9, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate.

July 1, 2020

This app is so easy to use and understand! Very beginner friendly! It's also customizable! You can create multiple upsell funnels, unlike the other free upsell cart apps! It doesn't interfere with the shopper's experience at all! Plus, the customer service from the support team is phenomenal! There was an issue with the script in my theme, but the developer team was able to fix it in a snap! I highly, highly recommend this app!

Brown Sugar Crown
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 1, 2020

Thank you so much your appreciation ❤️ We love to hear these words from our merchants 💪🏻 We are always here to support merchants 🎉

- Sarah, Helixo 👩‍🦰

Edited November 1, 2024

I've come half a year later for some support and yet again, they helped me through the issues I was facing.
Really liking the app so far, it looks very high quality.

Theodoros
Romania
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 4, 2023

Thank you for the great review! We're thrilled that you think our app is well-designed and has a wide range of options. We've put a lot of thought into creating a high-quality product that meets your needs.

Our support team is dedicated to providing top-notch assistance, and we're glad we were able to help you quickly and effectively with any issues you faced.

We really appreciate your feedback and your positive experience with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

July 22, 2020

this app is amazing. the upsells work really well, and customer service come back to me extremely quickly within seconds to help me with changing the settings. I WOULD HIGHLY RECOMMEND it's much better than the 5 other upsell apps i tried before

One 2 Teatox
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 22, 2020

Great! Thank you so much for your recommendation 🤩 We are extremely happy to see more and more merchants RECOMMEND our small effort put on our small app 🥳

We love you guys 🥰

- Sarah, Helixo 👩‍🦰

November 1, 2021

Have only just started using the APP but so far have been impressed by the functionalities and more importantly by the prompt and efficient online service. Have no hesitancy in recommending the UFE Cross Sell & Upsell Bundle APP.

GLAM CONFIDENTIAL
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied November 2, 2021

If you face any further issues or if you need any assistance with our app feel free to contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer support Advocate.

October 25, 2022

This App is everything I searched for. The support is more than great, Helped me with so much problems and solved everything. The design on the shop is so clean, and also the backend looks good, so you can find everything you want.

Johnnys Clipper
Germany
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 26, 2022

Thank you so much for finding great value in our app. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 20, 2022

Great application with the possibility to add html code. Fast, it does not slow down the website. Extremely responsive customer service

Free Vibes
France
Over 1 year using the app
UFE - Upsell Funnel Engine replied September 20, 2022

We appreciate you taking the time to leave us an excellent review.

Your feedback helps us improve our service for our valued customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited June 11, 2021

We've had some initial trouble when setting up, but support has really been responsive - great job. At the time, we are seeing a 0.5-2% conversion on the upsell module. Looking forward to the coming weeks.

4Endurance Slovenija
Slovenia
Over 1 year using the app
UFE - Upsell Funnel Engine replied June 15, 2021

Thank you so much for your support. Your words really mean a lot to us, these words really inspire us to keep moving forward. We shall strive to make our apps even better for your better experience Thank you.

If in need of help please contact us via the in-app chat or at suppor@helixo.co, We are always happy to help.

-Sarah, Customer Service Executive