Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 15, 2022

Use it for one year and update to new version for our new theme. Get very great help from support team(Sara and her colleagues). Would recommend this app to everyone who really want more AOVs.

Techypop.com
Hong Kong SAR
About 1 year using the app
UFE - Upsell Funnel Engine replied July 15, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

June 24, 2021

Great customer support (we had a problem with cart and they fixed it very fast and efficiently).
The app is great, it is very easy to use.

4Endurance Hrvatska
Slovenia
About 1 year using the app
UFE - Upsell Funnel Engine replied June 25, 2021

Your words have really inspired us. Thank you for taking the time to share your experience with us. This helps us a lot.

If in need of further help, please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

Edited January 18, 2022

This app increased both my AOV and Conversion rate as well, the customer service is fast and reliable. They solved all of my special requests and problems. Also, they text back in minutes, always. Highly recommended app!

GALT webáruház
Hungary
About 1 year using the app
UFE - Upsell Funnel Engine replied October 21, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

August 26, 2021

Exelente experiencia en la aplicacion, realmente funciona muy bien, el servicio al cliente es muy rapido y eficiente, responden el chat inmediatamente y un unos minutos el problema estaba resuelto, quiero aclarar que surgió de una modificacion nuestra en el codigo, no fue un problema de la app. GRACIAS

Smart Technology
Costa Rica
About 1 year using the app
UFE - Upsell Funnel Engine replied August 27, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer support Advocate

May 17, 2023

Excellent support, I'm really happy with the effectiveness of the service!
I had an issue with the positioning and it has been solved in few minutes.

Alpine Protection Auditive
Netherlands
About 1 year using the app
UFE - Upsell Funnel Engine replied May 17, 2023

Thank you for your wonderful review and for taking the time to share your experience with our service!

Your satisfaction is incredibly important to us, and your positive feedback serves as a motivation for our team to continue delivering better customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 19, 2020

I have UFE 2.0 active on my website & I will absolutely recommend this plugin to anyone starting a store on Shopify. I have looked around for funnels on the Shopify store & this works the best. The customer support is top notch answering all your queries in real time. Highly Recommend!

Unknown
India
About 1 year using the app
October 3, 2020

customer service is the best in terms of promptness to respond and helpfulness. Their platform is extremely user friendly. Highly recommend you try them out

Sleepwithmello
United States
About 1 year using the app
May 5, 2021

This apps easy and flexible to configure the discount offer. Now have offer price don't miss it! I definitely recommend it.

Cheermeric
Malaysia
About 1 year using the app
February 23, 2023

I'm starting using this amazing app and I'm just in love with it. I can customize the design, they supporting me every time I need responding to my request very quickly. UI and UX is clear, easy and well built.

Expaine
Italy
About 1 year using the app
UFE - Upsell Funnel Engine replied February 23, 2023

Thank you for your kind words! We're so glad to hear that you're enjoying our app and finding it helpful for your needs. We take great pride in providing excellent customer support and creating a user-friendly experience for our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

February 28, 2022

Great apps and reasonable price. Most important that they have online support chat team, so can resolve the issue immediately :)

Bakhache Luxuries Malaysia
Malaysia
About 1 year using the app
UFE - Upsell Funnel Engine replied February 28, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to hearing you again in the future!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.