Reviews (1,091)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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Love this app, we use it for every single product in our store. Support is incredible & almost instant to respond.
That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.
If you need further assistance please contact us at support@helixo.co or via our in-app chat.
- Sree shankar, Customer Support Advocate
Simple, straight forward and effective! Love it! I had a small issue with the discount not shown in cart, but in check out page. Contacted the customer service through chat, and connected with Sarah. She and her team helped me fixing the issue promptly. Highly recommend!
Great UI and functionality. And great customer service. Highly recommended if looking to improve your AOV.
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Tinu, Customer Support Advocate
Sarah the customer support girl is incredible and very helpfull. Great app i would highly recommend :)
Thank you so much. Thank you for mentioning my name. This is a great motivation for me and my team to work harder.
Please let us know if you need any further assistance at support@helixo.co or via our in-app chat. We are always happy to help.
- Sarah, Customer Support Advocate.
The support is great. Sarah handles my problem in a very professional .. I would really recommend this app!
Thank you so much for sharing your awesome experience with us 🥰. Really appreciate your time 🎉
- Sarah, Helixo 👩🦰
Use it for one year and update to new version for our new theme. Get very great help from support team(Sara and her colleagues). Would recommend this app to everyone who really want more AOVs.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Great customer support (we had a problem with cart and they fixed it very fast and efficiently).
The app is great, it is very easy to use.
Your words have really inspired us. Thank you for taking the time to share your experience with us. This helps us a lot.
If in need of further help, please contact us at support@helixo.co or via our in-app chat.
- Sarah, Customer Support Advocate.
This app increased both my AOV and Conversion rate as well, the customer service is fast and reliable. They solved all of my special requests and problems. Also, they text back in minutes, always. Highly recommended app!
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.
- Sreeshankar, Customer Support Advocate.
Exelente experiencia en la aplicacion, realmente funciona muy bien, el servicio al cliente es muy rapido y eficiente, responden el chat inmediatamente y un unos minutos el problema estaba resuelto, quiero aclarar que surgió de una modificacion nuestra en el codigo, no fue un problema de la app. GRACIAS
That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.
If you need further assistance please contact us at support@helixo.co or via our in-app chat.
- Sarah, Customer support Advocate
Excellent support, I'm really happy with the effectiveness of the service!
I had an issue with the positioning and it has been solved in few minutes.
Thank you for your wonderful review and for taking the time to share your experience with our service!
Your satisfaction is incredibly important to us, and your positive feedback serves as a motivation for our team to continue delivering better customer service.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team