Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

December 20, 2021

Good App! Having the best customer service experience with Sarah! She helps me solve a lot of problem on the app

STUDIODAI
Netherlands
5 months using the app
UFE - Upsell Funnel Engine replied December 24, 2021

Thank you so much for your kind words. It would be really appreciated if you could shed some light on what we can do from our side to make our services better for you.

If you could let us know, what all improvements we should implement on our side. We shall keep that in mind for future interactions.

If you need further assistance please contact us via the in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate

Edited August 24, 2021

Good app and customer service is responsive. Only 4 stars because I would like to be able to offer a post-purchase deal without having to re-enter credit card information.

Zeda Land
United States
5 months using the app
UFE - Upsell Funnel Engine replied August 24, 2021

Thank you so much for your kind words.

This feature you have requested has been in our pipeline for some time. The post-purchase upsell is a work in progress as of now.

Thank you for being a great customer to us and thank you for your time.

In case you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

May 12, 2021

I have been using this app for a while and I like the funnel that it can create, it would take some features to be streamlined to be more intuitive even for the less experienced. As for the assistance I can say that it is 5 stars, very helpful and quick to solve problems. Thanks a lot to Sarah from the team!!

Techtherapeutics
Italy
5 months using the app
UFE - Upsell Funnel Engine replied June 8, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

February 17, 2021

Awesome service, you can even use this on Shogun page builder. Simply enter this code in the HTML and ufe-custom-upsell in the UFE widget

Near
Singapore
4 months using the app
October 12, 2020

I have just started using the APP, The Customer support team was excellent in guiding me through the set up of the first funnel.

Brodric
India
4 months using the app
Edited March 23, 2023

équipe professionnelle et très utile, j'ai pu réglé mon problème d'offre grâce à une démonstration en réel, merci !

Pratique&Co
France
2 months using the app
UFE - Upsell Funnel Engine replied March 23, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 24, 2022

Har inte lanserat butiken med appen än men kundsupporten är toppen verkligen! De löser dina problem snabbt och professionellt. Får se hur butiken presterar med appens bundles.

lifeofpets.se
Sweden
2 months using the app
UFE - Upsell Funnel Engine replied November 24, 2022

Tack så mycket för ett så bra omdöme. Dina ord inspirerar oss verkligen att fortsätta. Låt oss gärna veta vilka förbättringar vi kan göra från vår sida. Att se din tillfredsställelse ger oss den största lyckan. Vi ska sträva efter att hålla detta.

Vid ytterligare frågor vänligen kontakta oss på support@helixo.co eller via vår chatt i appen. Vi hjälper dig alltid gärna.

-Helixo Support Team

October 3, 2021

Ottima app, semplice, intuitiva e ti permette di fare tante cose. Il servizio clienti è molto disponibile

candlevibes.
Italy
About 2 months using the app
UFE - Upsell Funnel Engine replied October 5, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Tinu, Customer Support Advocate

Edited January 13, 2021

the app had too many bugs/glitches for my site. the teams are currently working on fixing the issues. I still think this app has the best UI of the bundler apps I've tried.

Pairidaeza Health Ltd
United Kingdom
About 2 months using the app
Edited November 23, 2021

It quite easy to use if understand its logic. Anyway when you couldn't find the solution by yourself, the better way is to consult the customer service.

MaxkgoMall
China
About 2 months using the app
UFE - Upsell Funnel Engine replied November 26, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Feel free to let us know what improvements we can make from our side. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.