Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.

October 17, 2024

Good customer service! She really went out of her way to help me solve my problem! :D

LittleLuxury
Norway
12 months using the app
UFE - Upsell Funnel Engine replied October 21, 2024

Thank you for your kind words!

We're delighted to hear that our team member went the extra mile to assist you. 😊

Providing great customer service is our priority, and it’s always wonderful to know when we’ve made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 18, 2024

Best support so far. Thank you

Miapati
Türkiye
About 2 months using the app
UFE - Upsell Funnel Engine replied November 20, 2024

Thank you for the wonderful feedback!

We're so happy to hear that you had the best support experience with us.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 10, 2024

The app features a beautiful design that integrates perfectly with my store, and it offers a variety of options to customize upsell offers.

The customer support team is incredibly responsive and resolved all my issues quickly, which made the setup process seamless.

I highly recommend this app to anyone looking to boost their sales!

VARELIX
Austria
12 days using the app
UFE - Upsell Funnel Engine replied October 12, 2024

Thank you so much for the wonderful feedback!

We're delighted to hear that you love the design and customization options for upsell offers and that it integrates so well with your store. It's fantastic to know our support team was able to make your setup smooth and seamless.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 11, 2024

great app for bundle deals and conversions. Bhagya was so helpful and took the time to help me with my inquiry.

Monarch and Muse
United States
Over 2 years using the app
UFE - Upsell Funnel Engine replied October 14, 2024

Thank you for the great review!

We're thrilled to hear that you're enjoying the app for your bundle deals and conversions.
It's awesome to know that Bhagya was able to assist you and provide the support you needed.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


November 15, 2024

Stiamo provando i bundle all'interno del nostro e-commerce. Tante personalizzazioni e sembra andare molto bene. L'assistenza poi super! In chat immediatamente sono stati d'aiuto e hanno risolto il mio problema.

Materic Art
Italy
4 months using the app
UFE - Upsell Funnel Engine replied November 18, 2024

Grazie mille per il tuo feedback positivo!

Siamo felici di sapere che ti stai trovando bene con i bundle e che le personalizzazioni ti soddisfano.

È fantastico che il nostro team di assistenza sia riuscito ad aiutarti immediatamente.

In caso di ulteriori domande, puoi contattarci via email a support@helixo.co o tramite la chat nell'app. Siamo sempre felici di aiutarti!

Un caro saluto,
Helixo Support Team

February 1, 2025

The help from their team was quick and solved all of my issues and questions.

Pottymop
Canada
About 1 hour using the app
UFE - Upsell Funnel Engine replied February 8, 2025

Thank you for your feedback! We're happy to know our team was able to respond quickly and resolve all of your issues and questions.

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

November 21, 2024

Timely reply to my query, great

GL.iNet EU
Hong Kong SAR
Over 1 year using the app
October 19, 2024

This app is very user friendly and has all the features required for cross selling and upselling. What truly set it apart was the fast customer support especially Baghya who made sure everything was running smoothly. I definitely recommend :)

sabbskinpk
Pakistan
2 days using the app
UFE - Upsell Funnel Engine replied October 21, 2024

Thank you for your fantastic review!

We’re delighted to hear that you find the app user-friendly and equipped with all the features for cross-selling and upselling.

We're especially glad that Bhagya could provide such fast and helpful support to ensure everything ran smoothly for you!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 9, 2024

I had a couple of teething issues with the app which were soon resolved by their excellent service team.

Your Pleasure Toys
United Kingdom
Almost 3 years using the app
UFE - Upsell Funnel Engine replied September 10, 2024

Thank you for your feedback and for sharing your experience!

We’re glad to hear that our service team was able to quickly resolve the initial issues you faced.

Providing excellent support is something we take pride in, and your kind words mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 26, 2024

They have excellent customers service team, highly responsive and professional, special thanks to Telaco for great help in the setup

DAASH Online Store
United Arab Emirates
4 months using the app
UFE - Upsell Funnel Engine replied October 2, 2024

Thank you for the fantastic feedback!

We're thrilled to hear that you found our customer service team responsive and professional.

We'll be sure to pass along your special thanks to Telaco for helping with the setup!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team