Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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This is a really useful app for us as we are using it to upsell and cross sell products. The customer support is excellent which has made it easy for us to use. If we have a query, they have been very prompt and really helpful. Further update...still enjoying using the app (as at Dec21). Again, very helpful customer support. They answered my questions promptly and helped me with a solution.
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Tinu, Customer Support Advocate
It's a great app, one of the best for upselling, I recommend using it if you want to get more revenue and more orders.
This app really works for small scale businesses. really helpful and quick to create discounts. customer service is also very quick and satisfying.
Thank you so much for your positive review! We are thrilled to hear that our app has been helpful for you. We pride ourselves on providing top-notch service and we are always here to help if you have any questions or concerns. We look forward to continuing to support your business!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
La gentilezza di Sarah mi ha permesso di risolvere ogni dubbio. Qualunque problema è stato risolto dallo staff in brevissimo tempo.
Prima di tutto, grazie mille per il tuo tempo. Le tue parole hanno reso la mia giornata. Grazie ancora per aver menzionato il mio nome nella recensione. Siamo sempre felici di aiutare i commercianti come te
In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.
- Sarah, difensore dell'assistenza clienti
Quick and fast customer service! Did the job and fixed the error at my store. Took like only 5 minutes in all.
Thank you so much for sharing the feedback 😊 Appreciate that and I will be always in one chat away for help :)
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Sarah, Customer Support Advocate
A great app, even for technologically-challenged folks like myself which brings me to the support staff. They are patient, knowledgeable and solved my issues (all user error) right away. (FYI, when I messaged the support staff in the middle of the night, I received a message saying it was during off hours. Little did I know that the in the morning I'd have an answer along with a screenshot showing me what to do.) Great service! Great app!
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us via our in-app chat at support@helixo.co
We are always happy to help
- Tinu, Customer Support Advocate.
Exceptionally well assisted by the team, even though it doesn't benefit them directly, I am being incredibly well helped!
Bedankt voor het delen van je feedback, altijd blij om je te helpen 😊 Deel ook gerust hoe we onze ondersteuning kunnen verbeteren om een 5-sterrenervaring te geven!
Neem bij verdere problemen contact met ons op via onze in-app-chat of via support@helixo.co.
- Sarah, Customer Support Advocate.
Amazing app and very good support! The app is very easy to use and super user-friendly. Would definitely recommend it.
Thank you for sharing your review, Precious Gem for us! 🤩 I am always happy to help you any time 😊
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Nikitha, Customer Support Advocate
Great app functionality and customer service that are always willing to help with any enquiry or issue.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Thank you again for your kind words
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate
I've been using this app for another store for some time and it's been working great, got me several bundled orders to increaes my average order value. It's free version is great for starting out and the monthly paid plans are reasonable too
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Tinu, Customer Support Advocate.