Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

August 19, 2020

I have UFE 2.0 active on my website & I will absolutely recommend this plugin to anyone starting a store on Shopify. I have looked around for funnels on the Shopify store & this works the best. The customer support is top notch answering all your queries in real time. Highly Recommend!

Unknown
India
About 1 year using the app
October 3, 2020

customer service is the best in terms of promptness to respond and helpfulness. Their platform is extremely user friendly. Highly recommend you try them out

Sleepwithmello
United States
About 1 year using the app
May 5, 2021

This apps easy and flexible to configure the discount offer. Now have offer price don't miss it! I definitely recommend it.

Cheermeric
Malaysia
About 1 year using the app
February 23, 2023

I'm starting using this amazing app and I'm just in love with it. I can customize the design, they supporting me every time I need responding to my request very quickly. UI and UX is clear, easy and well built.

Expaine
Italy
About 1 year using the app
UFE - Upsell Funnel Engine replied February 23, 2023

Thank you for your kind words! We're so glad to hear that you're enjoying our app and finding it helpful for your needs. We take great pride in providing excellent customer support and creating a user-friendly experience for our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

February 28, 2022

Great apps and reasonable price. Most important that they have online support chat team, so can resolve the issue immediately :)

Bakhache Luxuries Malaysia
Malaysia
About 1 year using the app
UFE - Upsell Funnel Engine replied February 28, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to hearing you again in the future!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited December 9, 2021

This is a really useful app for us as we are using it to upsell and cross sell products. The customer support is excellent which has made it easy for us to use. If we have a query, they have been very prompt and really helpful. Further update...still enjoying using the app (as at Dec21). Again, very helpful customer support. They answered my questions promptly and helped me with a solution.

Sprocket & Gear
United Kingdom
About 1 year using the app
UFE - Upsell Funnel Engine replied December 9, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate

August 13, 2020

It's a great app, one of the best for upselling, I recommend using it if you want to get more revenue and more orders.

Picks Perfect
Lebanon
About 1 year using the app
July 7, 2023

This app really works for small scale businesses. really helpful and quick to create discounts. customer service is also very quick and satisfying.

SassyHeer
India
About 1 year using the app
UFE - Upsell Funnel Engine replied July 7, 2023

Thank you so much for your positive review! We are thrilled to hear that our app has been helpful for you. We pride ourselves on providing top-notch service and we are always here to help if you have any questions or concerns. We look forward to continuing to support your business!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

July 4, 2022

La gentilezza di Sarah mi ha permesso di risolvere ogni dubbio. Qualunque problema è stato risolto dallo staff in brevissimo tempo.

Pupplife
Italy
About 1 year using the app
UFE - Upsell Funnel Engine replied July 4, 2022

Prima di tutto, grazie mille per il tuo tempo. Le tue parole hanno reso la mia giornata. Grazie ancora per aver menzionato il mio nome nella recensione. Siamo sempre felici di aiutare i commercianti come te

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Sarah, difensore dell'assistenza clienti

September 14, 2021

Quick and fast customer service! Did the job and fixed the error at my store. Took like only 5 minutes in all.

Naildecor.dk
Denmark
About 1 year using the app
UFE - Upsell Funnel Engine replied September 15, 2021

Thank you so much for sharing the feedback 😊 Appreciate that and I will be always in one chat away for help :)

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate