Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

October 4, 2022

It is a great app, highly recommended for your Shopify store and the support team is very helpful and fast response

Flying Tiger Copenhagen
Denmark
10 months using the app
UFE - Upsell Funnel Engine replied October 4, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 22, 2023

Amazing customer service! I needed some minor tweaks with the look and design for my page and they resolved it very quickly by helping add some custom css codes. App now works and looks exactly as I wanted.

MiniRent
Iceland
10 months using the app
UFE - Upsell Funnel Engine replied February 22, 2023

Thank you so much for taking the time to leave us such a positive review!

We are delighted to hear that you had a great experience with our customer support team and that they were able to help you make the necessary changes to your page. We always strive to provide personalized and efficient solutions for our customers, and we're glad to hear that we were able to meet your expectations.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

August 28, 2020

It works fluently on my store. In first day, I collect more than 1000$ by upsell. The support team is wonderful, enthusiastic and very experienced. 5 Stars!

CUSTOMA2Z - Make It Yours!
Vietnam
10 months using the app
April 6, 2022

I had a problem, but they solved the problem well. Even if you are not a developer, you have been very helpful with such good apps and services. I recommend this app and service.

CORKBEAR
South Korea
10 months using the app
UFE - Upsell Funnel Engine replied April 6, 2022

Our team is so grateful for your positive feedback. Your review means a lot to us. Thank you for choosing our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

September 6, 2022

great app, great customer service! especially when you have some questions, the team will help you until you fix it. Highly recommended

AwesomeStore
China
10 months using the app
UFE - Upsell Funnel Engine replied September 6, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 14, 2021

Sreeshankar helped us solve our issue in minutes, definitely recommend this app for sure, thanks man!

Buggarie LLC
United States
9 months using the app
UFE - Upsell Funnel Engine replied August 14, 2021

Thank you so much for taking the time to share your experience with us and the Shopify community. We shall keep up our efforts to improve our services for you.

If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

-Sreeshankar, Customer Support Advocate

September 3, 2021

Great Upsell tool with great flexibility in terms of upsell mechanism and staying. Top-notch professional support also.

ShiftCam Global Official
Hong Kong SAR
9 months using the app
UFE - Upsell Funnel Engine replied September 3, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

Edited October 25, 2020

Super easy to use, and with the excellent customer service who are always ready to help, even on Sunday afternoon, give us a new horizon of efficiency. Must have!

lolika.at
Austria
9 months using the app
January 21, 2022

Great app! Powerful features. Different types of discounts can be set up quickly. Fast customer service support that can solve my problem perfectly.

JACKYLED
China
9 months using the app
UFE - Upsell Funnel Engine replied January 21, 2022

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our app and service.
We find it to be a favorite among many of our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

May 20, 2022

This is a very handy application with a lot of features! You won't need to use another app with this one. Sarah is also a fantastic support who responds quickly and accurately.

GardenPromos
United States
9 months using the app
UFE - Upsell Funnel Engine replied May 20, 2022

Thank you so much for your share your valuable feedback without asking. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.