Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 11, 2023

Finally, a cross/down/sell app that does what I want it to. Worst-case scenario, the support fixes it for you

Pilsna
France
27 days using the app
UFE - Upsell Funnel Engine replied October 13, 2023

Thank you for your kind words! We're delighted to hear that you're satisfied with our app. 😊

Providing excellent customer support is one of our top priorities.
We're here to assist you in any way we can and ensure your experience with our app remains outstanding.
Your feedback is greatly appreciated, and we look forward to continuing to serve you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

July 14, 2022

very good, very helpful representative. Give a shot and you will see. The layout looks good too. I like it

NutrBank
United States
27 days using the app
UFE - Upsell Funnel Engine replied July 14, 2022

Hi, Thank you so much for finding great value in our app, and thanks for recommending the app to others. We are always happy to help merchants like you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

March 30, 2021

I tested almost every single cross sell app and ended up using this one. It is a very nice and customizable app. Price for this app comparing to other is extremely good value and it has a ton of functionality. Highly recommend this app over other cross sell and post sell apps.

We Sell Cases
United States
Over 2 years using the app
Edited August 21, 2020

Une application simple et efficace que je recommande vivement.
Une mention "très bien" pour Sarah et l'équipe qui ont été réactif et efficace suite à une demande pas simple.
Merci à cette équipe de nous fournir cette application de qualité, ainsi qu'un sav irréprochable.

Ocarina-Store
France
Over 2 years using the app
UFE - Upsell Funnel Engine replied August 21, 2020

Thank you so much! I am glad that I could help you 🙏 Thank you once again for taking time to share your experience! Highly Appreciated 🥰

- Sarah, Helixo 👩‍🦰

August 3, 2020

I like this program. With it, it can bring me more sales. I recommend friends who need it to try it. The service is also very good. I can give her a 100% evaluation.

LANDLcouture.online
United States
About 2 years using the app
August 27, 2021

This app is easy to use. Appreciate the customer service. Quick reply and provide solution, highly recommended!

Pregzzie
Hong Kong SAR
About 2 years using the app
UFE - Upsell Funnel Engine replied August 27, 2021

Thank you so much for leaving us such a great review. Your words inspire us to keep up the hustle. We are always here to help you if you come across any more requirements or issues.

Please contact us at support@helixo.co or via our in-app chat.

- Sreeshankar, Customer Support Advocate.

May 3, 2022

App allows me to easily setup an upsell offer for an additional product. I had a few issues getting it setup due to a cache in my browser and the support team was able to quickly solve it for me.

w8train
United States
About 2 years using the app
UFE - Upsell Funnel Engine replied May 3, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

October 28, 2021

We wanted to add some additional items to our main item on our product pages. Well that was a breeze! Very easy to set up with excellent chat support from Tinu and friends. It all looks very neat too, no reason for the additional sales to roll in now!

Revolutionworks
United Kingdom
About 2 years using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Thank you so much for this wonderful review. Your words have overwhelmed us with positivity. Thank you for all the love and support. This really inspires keep up the hustle and improve our services for you.

If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

September 8, 2020

The costumer care are perfect. Very good application, it helped me a lot with my upsell and cross sell funnel.

LaCucinaDeiMieiSogni
Italy
About 2 years using the app
October 17, 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page.

The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Possum Play AU
Australia
25 days using the app
UFE - Upsell Funnel Engine replied October 18, 2023

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team