Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

December 29, 2020

Thanks Sarah for her helpful and friendly support, will use this app since this is the best upselling app I have been using so far.

ComfyHo.com
Singapore
About 1 year using the app
Edited June 12, 2020

The only downside is that I didn't find it earlier :) Very helpful and easy to use with lots of different options to choose from and customize. Also the support chat present in the app page is very handy and the support team is kind and working hard for client needs. Highly recommend!

Kings Of Neon
Australia
About 1 year using the app
UFE - Upsell Funnel Engine replied June 12, 2020

Awesome! We love your genuine feedback ❤️ We are happy to have a merchant like you 🎉

- Sarah, Helixo

February 10, 2022

This plug-in is very user-friendly, and it only charges when there is an order. It helps me a lot. I like this plug-in very much, and the customer service staff is also very good. Can solve the problem in time. It's great. I will study this plugin first. Mainly for the B-end customers are very suitable.

west-market.com
China
About 1 year using the app
UFE - Upsell Funnel Engine replied February 10, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

January 5, 2022

If you're not using this app, you are leaving money on the table, helps you really quick to boost your sales and increase your average order value.

Skyrro™
United Kingdom
About 1 year using the app
UFE - Upsell Funnel Engine replied January 5, 2022

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

May 4, 2021

Very helpful support which helped me very fast with a billing problem and decided to give me a refund! Fully satisfied! Will use the app for ally projects now.

Technostoff
Germany
About 1 year using the app
September 12, 2022

Excelente app, los recomiendo un 100000000000000000000%, exelente atencion, demasiado rapido y la app excelente, los recomiendo, no duden

RUTASCR58
Costa Rica
About 1 year using the app
UFE - Upsell Funnel Engine replied September 13, 2022

Oye. Muchas gracias por recomendar nuestra aplicación a otros. Estamos encantados de que esté satisfecho con nuestros servicios. Agradecemos sus comentarios y esperamos ser de ayuda nuevamente pronto.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Helixo Support Team

July 7, 2023

This is a very user-friendly app and the app developers have a very quick response time. Some of their features were not compatible with our website and they made code updates and recommendations that quickly fixed the issue. I highly recommend this app.

Dr. Bronner's
United States
About 1 year using the app
UFE - Upsell Funnel Engine replied July 7, 2023

Thank you for your fantastic review! We're delighted to hear that our app has provided a user-friendly experience for you. We understand the importance of simplicity and ease of use, and we're glad to know that our app has met your expectations in that regard.

Our team is committed to providing a seamless experience, and we appreciate your positive feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

July 31, 2023

Great features for product upselling and volume discounts. Customer support is helpful and responsive.

Edible Beauty Australia
Australia
About 1 year using the app
UFE - Upsell Funnel Engine replied August 1, 2023

We greatly appreciate your feedback and positive review! It's fantastic to hear that you are enjoying the features of our app. Our team takes pride in providing helpful and responsive customer support. Providing excellent customer support is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

September 1, 2021

I used this app to help me create a funnel and it was so easy with Sarah's help. She was so amazing. She helped me throughout the whole setup.

Lipssi Collection
United States
12 months using the app
UFE - Upsell Funnel Engine replied September 1, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

December 6, 2021

really useful app for bundle deals with awesome support!! You can get in touch with them anytime when you have any problem, they always reply.

Venture Pal
United States
12 months using the app
UFE - Upsell Funnel Engine replied December 6, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.