Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

Edited September 30, 2020

Useful customizable widget app for on-sales promo and immediate conversion. It can be further improved with other bundling options (simpler ones, e.g. for FREE items).

Lemongrass House Philippines
Philippines
7 months using the app
March 8, 2021

great app and great customer support. My issue get resolved in just 5 minutes. I would like to recommend this app

The Fox Decor
United States
7 months using the app
August 4, 2022

This app is great and helped me with so many problems. The customer service staff is very patient to help me answer my questions, which can help us grow our performance, recommend!!!

portraitler
United States
7 months using the app
UFE - Upsell Funnel Engine replied August 5, 2022

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them.

We appreciate this kind of feedback. We want to help our clients, therefore I'm thrilled that we were able to do that for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.

July 4, 2022

I love this app and support team! Whenever I contact support, it is always eager to help me. I needed to place a funnel near the image onto collection page, and the support team inserted code in Theme settings. It significantly simplified the process of creating my collection page.

Napura Italy
United States
7 months using the app
UFE - Upsell Funnel Engine replied July 4, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

August 16, 2022

Really good , useful and efficient app ! Always somebody to help us when we need. definitely a good way to make growing up our company

The Mansion Press
France
7 months using the app
UFE - Upsell Funnel Engine replied August 16, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

November 25, 2019

Love how the app looks on my website. Plus, they have SUPERB customer service - none like I've ever encountered! I ran into some issues and a member of their team instantly got in touch to help me resolve the problem.

The Perfect Outlet
Philippines
6 months using the app
October 24, 2022

Brilliant. I only use the free version currently but it's already converted a customer. I had an issue with the offer showing correctly and the support is nothing short of 5 stars. Very quick and very helpful. I highly recommend this company and it's app.

Lovetree Products
United Kingdom
6 months using the app
UFE - Upsell Funnel Engine replied October 24, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 16, 2020

Very good app with multiple offer options! You need some time to personalize the settings, but when they are done it much easier to build an offer that you really want!

Areamascota
Spain
6 months using the app
March 6, 2021

Thanks for the work you've done! Everything works great! Sara helped fix all the bugs! I will seek help in the future!

Healnex
Poland
6 months using the app
November 14, 2022

Great Support Service , Quick answer to my Question and do custom works for me , Thanks a lot to

cryolix
Germany
6 months using the app
UFE - Upsell Funnel Engine replied November 14, 2022

We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team