Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 4, 2022

It is a great app, highly recommended for your Shopify store and the support team is very helpful and fast response

Flying Tiger Copenhagen
Denmark
10 months using the app
UFE - Upsell Funnel Engine replied October 4, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 22, 2023

Amazing customer service! I needed some minor tweaks with the look and design for my page and they resolved it very quickly by helping add some custom css codes. App now works and looks exactly as I wanted.

MiniRent
Iceland
10 months using the app
UFE - Upsell Funnel Engine replied February 22, 2023

Thank you so much for taking the time to leave us such a positive review!

We are delighted to hear that you had a great experience with our customer support team and that they were able to help you make the necessary changes to your page. We always strive to provide personalized and efficient solutions for our customers, and we're glad to hear that we were able to meet your expectations.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

September 7, 2023

The support team at UFE is great. Very responsive and helpful. They take the time to understand a problem and tell you how to solve it.

Disguise The Surprise
United States
10 months using the app
UFE - Upsell Funnel Engine replied September 8, 2023

We're delighted to hear that you had such a positive experience with our support team at UFE! Providing excellent customer service is a top priority for us, and we're thrilled to know that our team was responsive, helpful, and attentive to your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 28, 2020

It works fluently on my store. In first day, I collect more than 1000$ by upsell. The support team is wonderful, enthusiastic and very experienced. 5 Stars!

CUSTOMA2Z - Make It Yours!
Vietnam
10 months using the app
April 6, 2022

I had a problem, but they solved the problem well. Even if you are not a developer, you have been very helpful with such good apps and services. I recommend this app and service.

CORKBEAR
South Korea
10 months using the app
UFE - Upsell Funnel Engine replied April 6, 2022

Our team is so grateful for your positive feedback. Your review means a lot to us. Thank you for choosing our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

September 6, 2022

great app, great customer service! especially when you have some questions, the team will help you until you fix it. Highly recommended

AwesomeStore
China
10 months using the app
UFE - Upsell Funnel Engine replied September 6, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 14, 2021

Sreeshankar helped us solve our issue in minutes, definitely recommend this app for sure, thanks man!

Buggarie LLC
United States
9 months using the app
UFE - Upsell Funnel Engine replied August 14, 2021

Thank you so much for taking the time to share your experience with us and the Shopify community. We shall keep up our efforts to improve our services for you.

If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

-Sreeshankar, Customer Support Advocate

May 24, 2023

Very good app and great customer support
Always attentive and willing to help
I recommend the application without a doubt

MilGenial Uruguay
Uruguay
9 months using the app
UFE - Upsell Funnel Engine replied May 24, 2023

Thank you so much for your kind words and for taking the time to share your positive experience with our app and customer support team! Our goal is to provide a seamless and enjoyable shopping experience for our valued customers like you.

We take pride in our dedicated customer support team, and it's wonderful to know that they were attentive, prompt, and helpful throughout your journey. We strive to go above and beyond to assist our customers and ensure their satisfaction.

Thank you again for choosing our app, and we look forward to serving you with the best possible experience in the future!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 3, 2021

Great Upsell tool with great flexibility in terms of upsell mechanism and staying. Top-notch professional support also.

ShiftCam Global Official
Hong Kong SAR
9 months using the app
UFE - Upsell Funnel Engine replied September 3, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

Edited October 25, 2020

Super easy to use, and with the excellent customer service who are always ready to help, even on Sunday afternoon, give us a new horizon of efficiency. Must have!

lolika.at
Austria
9 months using the app