Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

July 20, 2022

Why does this app create an order draft? Apart from that, we are very happy with the application. Thank you

Vincent's Collection
Türkiye
6 months using the app
UFE - Upsell Funnel Engine replied July 20, 2022

First of all, thank you so much for your review. Your words really made our day.

The Draft Orders API provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply the discount for upsell offers.

The draft order status changes to complete when the customer makes payment and completes the checkout.

Also, consider a draft order with an open status as an abandonment order.

Hope you got the point. Thanks again for your kind words.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

May 7, 2021

Best APP to do cross-selling and offers. It has several configurations and we can put it the way we want.

Bstrong
Portugal
6 months using the app
December 17, 2021

The app works well. I got some issues with the app design on my store. I contacted the support, and their team were really professional and fast in fixing my issues. So great

SneakFreakTM
France
6 months using the app
UFE - Upsell Funnel Engine replied December 17, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate.

September 22, 2020

La aplicación era justo lo que estaba buscando.
La verdad que el servicio de atención al cliente fue algo lento pero toalmente entendible ya que solamente son dos personas. No me importó porque lo tuve de fondo en lo que configuraba otras cosas y además solucionaron mi problema.

Colgantillas
Spain
6 months using the app
August 18, 2020

This app is amazing. Installation and navigation are very easy to handle. I needed some help with some specific design customisation. They did it straight away for me! AAA Customer Service! Thank you!

aaina & co
Australia
6 months using the app
September 26, 2020

Installed the app on a Saturday afternoon. Needed some custom coding to have the design in-line with my website. Within <20 min Sarah helped me to do so. Fantastic service!

FASHIONA
Netherlands
6 months using the app
Edited April 29, 2023

I recently started using UFE in my Shopify store, and I am blown away by its features and ease of use. The app has truly streamlined my workflow and saved me a lot of time and effort. The interface is intuitive and user-friendly

e-freshjuice
Oman
6 months using the app
UFE - Upsell Funnel Engine replied April 29, 2023

Thank you for sharing your positive experience! It's great to hear that the app has been able to streamline your workflow and save you time and effort. It's also great to hear that the customer support team has been helpful in answering your questions and providing solutions when needed.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 13, 2021

Sarah, thank you very much, it helped me with all my problems, it's really kind and patient. This application has been very good for my store. I recommend it to everyone.

Batmansstore
Türkiye
6 months using the app
UFE - Upsell Funnel Engine replied July 13, 2021

Awesome, really appreciate your time to share the feedback ✨

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.

April 19, 2021

This App is very simple to use and works great. Experienced the best Customer Service from Sarah, very responsive and helpful.

My Water Filter
Australia
6 months using the app
Edited October 4, 2020

This app and customer service are really amazing! 1000000% recommended you got a lot of different ways to personalize your own funnel which result Perfect!

Ready Trend
United States
6 months using the app