Reviews (1,091)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
Refine
-
By rating
Great app! Powerful features. Different types of discounts can be set up quickly. Fast customer service support that can solve my problem perfectly.
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our app and service.
We find it to be a favorite among many of our customers.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
This is a very handy application with a lot of features! You won't need to use another app with this one. Sarah is also a fantastic support who responds quickly and accurately.
Thank you so much for your share your valuable feedback without asking. We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
fast response, good service
Thank you for your kind words! We're here to provide you with fast responses and excellent service whenever you need it.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great customer service! Quick respond and always willing to help.
The app is easy to use, i will definitely recommend the application。
Thank you for your positive feedback! We're glad to hear that you found our customer service to be great and responsive. We strive to provide excellent support to our users.
We're also happy to know that you find our app easy to use. Your recommendation means a lot to us!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Update reply
I love this app, it's very easy to use, and the customer service is amazing and goes above and beyond! LOVE IT!
We’re really grateful and appreciate you taking the time to share your rating with us and really glad that you enjoyed our customer support.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Perfect App! The customer service replies quickly, looks for individual solutions and acts professionally. 100% recommendation.
Thank you so much for finding great value in our App and support. We are always happy to help merchants like you. I really appreciate your time :)
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Super fast response from Athira & team. They were so helpful in helping me troubleshoot my funnel which wasn't appearing on my site because of website theme changes. Great app to have on the website!
We thank you for giving us a 5-star rating.
We are pleased to learn that you loved using our app.
Your review made our day. Our entire team puts a lot of effort into keeping our clients happy.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate.
Eine klasse App benutze ich schon sehr lange und kann nichts schlechtes oder negatives drüber sagen. Viele Dank
Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir wissen Ihr Geschäft wirklich zu schätzen.
Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter.
-Helixo Support-Team
brilliant plug-in, easy to use, functional and helpful chat agents that are definitely NOT bots! :) 5*
Not really! I am human.. Thank you so much taking time to share your feedback 🥰 I am glad that I could help you 🙏
- Sarah, Helixo 👩🦰
I'm really satisfied with all the features this app offers , every time we're struggling the staff is always there ready to assist us within a matter of minutes in any way possible which was my case in many occasions. What I like the most is the tutorials they've created which explain and advice us on how to effectively use the different features their app is offering to maximize our ROI , we can easily track how our funnels are doing and even A/B test them effortlessly . I totally recommend them as you won't be disappointed , as i am .
Hi, Thank you very much for sharing your experience with us.
I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion about our customer service team and helpdesk articles.
It’s such a pleasure to have customers like you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team