Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

September 5, 2020

I used this app to set my very first quantity break. I had some trouble on the installation but the support was very fast, helpful and friendly! They spent quite some time with me installing and setting my funnel! And now I'm ready to go! Great app', great design great support : I strongly recommand UFE!

Self Defense Spartiate
France
7 months using the app
February 26, 2022

UFE immediately became our biggest sales channel with over 12K in sales! The customer support is really good and the app is easy to instal. I wouldn't setup a theme without it!

Australia The Damson Collection
New Zealand
7 months using the app
UFE - Upsell Funnel Engine replied February 26, 2022

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 14, 2021

The app is very easy to use and the support team is excellent aswell. You can't go wrong with UFE .

Amuzzi
Belgium
7 months using the app
UFE - Upsell Funnel Engine replied August 14, 2021

Thank you so much for this wonderful review and all the support. If you are in need of assistance in the future please contact us at support@helixo.co or via our in-app chat. We are always happy to help. Thank you for your time.

- Sreeshankar, Customer Support Advocate.

Edited September 30, 2020

Useful customizable widget app for on-sales promo and immediate conversion. It can be further improved with other bundling options (simpler ones, e.g. for FREE items).

Lemongrass House Philippines
Philippines
7 months using the app
March 8, 2021

great app and great customer support. My issue get resolved in just 5 minutes. I would like to recommend this app

The Fox Decor
United States
7 months using the app
August 4, 2022

This app is great and helped me with so many problems. The customer service staff is very patient to help me answer my questions, which can help us grow our performance, recommend!!!

portraitler
United States
7 months using the app
UFE - Upsell Funnel Engine replied August 5, 2022

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them.

We appreciate this kind of feedback. We want to help our clients, therefore I'm thrilled that we were able to do that for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.

July 4, 2022

I love this app and support team! Whenever I contact support, it is always eager to help me. I needed to place a funnel near the image onto collection page, and the support team inserted code in Theme settings. It significantly simplified the process of creating my collection page.

Napura Italy
United States
7 months using the app
UFE - Upsell Funnel Engine replied July 4, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

August 16, 2022

Really good , useful and efficient app ! Always somebody to help us when we need. definitely a good way to make growing up our company

The Mansion Press
France
7 months using the app
UFE - Upsell Funnel Engine replied August 16, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

November 25, 2019

Love how the app looks on my website. Plus, they have SUPERB customer service - none like I've ever encountered! I ran into some issues and a member of their team instantly got in touch to help me resolve the problem.

The Perfect Outlet
Philippines
6 months using the app
October 24, 2022

Brilliant. I only use the free version currently but it's already converted a customer. I had an issue with the offer showing correctly and the support is nothing short of 5 stars. Very quick and very helpful. I highly recommend this company and it's app.

Lovetree Products
United Kingdom
6 months using the app
UFE - Upsell Funnel Engine replied October 24, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team