Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

September 13, 2020

Very flexible app and helpful support. Instead of having multiple up-selling apps this app covers all those aspects.

YOGI ZEN
Norway
6 months using the app
April 27, 2022

Great customer service ! Very fast and helpful in helping us unlocking the trial period. Looking forward to try the app !

Les Maîtres de mon Moulin
France
6 months using the app
UFE - Upsell Funnel Engine replied April 27, 2022

We’re so happy to hear you had a great experience with our app.
Your review made our day! Our whole team works very hard to keep our customers happy,

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

October 27, 2020

I really recommend this app great features , and easy to set up!
not to forget Sarah great customer service ! Thank you!

sneekz
Netherlands
6 months using the app
Edited July 10, 2023

Die App funktioniert sehr gut und der Support ist absolut super!! Kann man nur weiter empfehlen!! Weiter so.

Edit: Benutzen die App jetzt seit einigen Monaten und sind rundum zufrieden. Der Support ist absolute spitzenklasse!

CBD-FAN
Germany
6 months using the app
UFE - Upsell Funnel Engine replied January 25, 2023

Vielen Dank für Ihre tolle Bewertung! Es freut uns zu hören, dass die App einwandfrei funktioniert und dass Sie mit unserem Support rundum zufrieden sind. Wir legen großen Wert darauf, unseren Kunden erstklassigen Support zu bieten. Es ist großartig zu wissen, dass wir Ihre Erwartungen erfüllen konnten. Wir sind stolz darauf, Teil Ihres Geschäftserfolgs zu sein.

Wir werden weiterhin hart daran arbeiten, Ihnen die bestmögliche Erfahrung zu bieten und sicherzustellen, dass Sie mit der App und unserem Support zufrieden sind.

Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter.
- Helixo-Support-Team

August 26, 2022

I needed a simple solution for quantity discounts in my store, but I got stuck with finding an app that: 1) is free (or at least free until some amount of store orders/add-to-carts/etc) 2) works with some currency converter app, 3) works with Debutify theme,
4) and doesn't look horrible in the store (so many apps look so bad) ...which turned out to be really hard to find. I tested all free currency converter apps with all free quantity discount apps, and there was always some issue. Most often the discount didn't show up in the cart and no one of the support managers of all the apps was not able to fix it. The biggest issue was probably the Debutify theme. (There was missing some script because Debutify works differently than most themes.) But finally, I found an app whose support was able to fix it and it's UFE app! What's more, not only did they make this finally work for me, but they also adjusted the appearance of the widget as I asked (they wrote an additional css code for me), which I appreciate so much! And if you ask which currency converter app I use, it's named BUCKS and it's from the same company (Helixo), which is why it's fully compatible with UFE app. I highly recommend this combo. Even if the discount app doesn't look exactly as you need (yeah they should add a bit more design editing options), their support is very helpful and will help you to adjust it.

Syzygy Light
Slovakia
6 months using the app
UFE - Upsell Funnel Engine replied August 26, 2022

We appreciate you finding our app to be very valuable. We are always glad to provide you with outstanding services. Once again, I thank you for taking the time to feedback on our app and service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

October 15, 2021

Awesome and fast Support and easy to set up. Very flexible app that helps us to generate cross sell sales.

pandoo
Germany
6 months using the app
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate.

Edited May 19, 2020

Customer team are very helpful and prompt in resolving any issues I had. Very good app that has increased AOV by a lot

Smart Style Organizer™
United Kingdom
6 months using the app
April 29, 2022

It really helped me and the support is a very good and fast responded + it have many customization options

technymx
Israel
6 months using the app
UFE - Upsell Funnel Engine replied April 29, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 26, 2020

The support is INSANE on this app. They fix everything fast and exactly like you want it! Thank you !

Futurelink
Germany
6 months using the app
UFE - Upsell Funnel Engine replied August 28, 2020

Great, thank you so much for sharing your experience 🥰

- Sarah, Helixo 👩‍🦰

January 25, 2020

Great app, really helps with increasing my sales. The customer service is also good to deal with any issues quickly.

Shop Nush
United Kingdom
6 months using the app