Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.

September 18, 2024

Proper working widgets and kind customer service.

Szerszámparadicsom
Hungary
About 2 years using the app
UFE - Upsell Funnel Engine replied September 19, 2024

Thank you so much for your kind words!

We're thrilled to hear that you're happy with the performance of our widgets and the level of customer service you've received.

It’s our goal to provide not just effective tools but also a support experience that leaves you feeling valued and cared for.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 1, 2024

Best support ever!

My Store
Bulgaria
4 months using the app
UFE - Upsell Funnel Engine replied October 3, 2024

Thank you so much for your kind words!

We're truly happy to know that our support team made a positive impact on your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 26, 2024

They have excellent customers service team, highly responsive and professional, special thanks to Telaco for great help in the setup

DAASH Online Store
United Arab Emirates
4 months using the app
UFE - Upsell Funnel Engine replied October 2, 2024

Thank you for the fantastic feedback!

We're thrilled to hear that you found our customer service team responsive and professional.

We'll be sure to pass along your special thanks to Telaco for helping with the setup!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 5, 2024

good customer support and easy to use app. Thanks!

TOSOT Direct
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied October 7, 2024

Thank you for your feedback! We're glad to hear that you found the app easy to use and appreciated our customer support.

Your satisfaction is important to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 9, 2024

I had a couple of teething issues with the app which were soon resolved by their excellent service team.

Your Pleasure Toys
United Kingdom
Almost 3 years using the app
UFE - Upsell Funnel Engine replied September 10, 2024

Thank you for your feedback and for sharing your experience!

We’re glad to hear that our service team was able to quickly resolve the initial issues you faced.

Providing excellent support is something we take pride in, and your kind words mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 10, 2024

The app features a beautiful design that integrates perfectly with my store, and it offers a variety of options to customize upsell offers.

The customer support team is incredibly responsive and resolved all my issues quickly, which made the setup process seamless.

I highly recommend this app to anyone looking to boost their sales!

VARELIX
Austria
12 days using the app
UFE - Upsell Funnel Engine replied October 12, 2024

Thank you so much for the wonderful feedback!

We're delighted to hear that you love the design and customization options for upsell offers and that it integrates so well with your store. It's fantastic to know our support team was able to make your setup smooth and seamless.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 19, 2024

This app is very user friendly and has all the features required for cross selling and upselling. What truly set it apart was the fast customer support especially Baghya who made sure everything was running smoothly. I definitely recommend :)

sabbskinpk
Pakistan
2 days using the app
UFE - Upsell Funnel Engine replied October 21, 2024

Thank you for your fantastic review!

We’re delighted to hear that you find the app user-friendly and equipped with all the features for cross-selling and upselling.

We're especially glad that Bhagya could provide such fast and helpful support to ensure everything ran smoothly for you!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 11, 2024

Really great app

LaLuneDuCiel
Hong Kong SAR
About 2 hours using the app
UFE - Upsell Funnel Engine replied November 12, 2024

Thank you so much for your kind words!

We’re thrilled to hear that you’re enjoying the app.

It truly means a lot to us that you took the time to share your experience.

If there's ever anything we can do to make it even better for you, please don’t hesitate to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 24, 2024

Great customer service with live chat and quick answers

entiii
Mexico
About 1 month using the app
UFE - Upsell Funnel Engine replied September 26, 2024

Thank you for the fantastic feedback! We're glad to hear that you had a great experience with our live chat and quick responses.

Providing top-notch customer service is our priority!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 23, 2024

i like this application. if i have a issue, they are handling so quickly.They are very helpful

Schuhergo
United Kingdom
13 days using the app
UFE - Upsell Funnel Engine replied September 26, 2024

Thank you for your kind words!

We’re delighted to hear that you like the application and appreciate our quick, helpful support. It’s our goal to make sure you have a smooth experience!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team