Reviews (1,093)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 24, 2024

Does what it says.

When I noticed some random coding showing in the cart window, I contacted the devs, and they fixed it within the hour.

Can't beat that.

For reference: I use the Berlin theme

NSP Surfboards EU
Portugal
16 days using the app
UFE - Upsell Funnel Engine replied July 25, 2024

Thank you for your feedback!

We're glad to hear that the plugin is working as expected and that our team was able to resolve the issue so quickly.

It's great to know that you're using the Berlin theme, and we appreciate your positive comments about our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 6, 2024

Great support from Bhagya

Prestige Home Fires
United Kingdom
Over 2 years using the app
UFE - Upsell Funnel Engine replied August 7, 2024

Thank you for your kind feedback!

We're delighted to hear that you received great support from Bhagya.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 23, 2024

super app for us !

Elydia Bijoux
Estonia
2 months using the app
UFE - Upsell Funnel Engine replied October 24, 2024

Thank you for the amazing feedback! We're so glad to hear that our app is working great for you!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 31, 2024

App just discovered and easy to use, excellent.
I contacted support for an intervention and it was immediately resolved by Telaco, very kind in assistance.

TherapistToolzone
Italy
About 2 hours using the app
UFE - Upsell Funnel Engine replied November 2, 2024

Thank you for the fantastic review!

We’re so glad to hear that you found our app easy to use and that Telaco could assist you quickly and kindly.

We’ll be sure to pass along your kind words!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 8, 2024

AMAZING custumer service! The chat function is very helpful.

kittykingdom.ca
Canada
23 days using the app
UFE - Upsell Funnel Engine replied August 9, 2024

Thank you so much for your amazing review!

We're glad to hear that you found our customer service and chat function helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 1, 2024

Best support ever!

My Store
Bulgaria
About 1 month using the app
UFE - Upsell Funnel Engine replied October 3, 2024

Thank you so much for your kind words!

We're truly happy to know that our support team made a positive impact on your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

July 15, 2024

The customer service is very professional and responds quickly.

AtomStack
United States
9 months using the app
UFE - Upsell Funnel Engine replied July 16, 2024

Thank you for your kind words!

We're delighted to hear that you found our customer service professional and responsive.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 26, 2024

They have excellent customers service team, highly responsive and professional, special thanks to Telaco for great help in the setup

DAASH Online Store
United Arab Emirates
About 1 hour using the app
UFE - Upsell Funnel Engine replied October 2, 2024

Thank you for the fantastic feedback!

We're thrilled to hear that you found our customer service team responsive and professional.

We'll be sure to pass along your special thanks to Telaco for helping with the setup!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 30, 2024

Very helpful support! literally solved my problem in 1 min time!, Thank you!

EuroCoffee
United Arab Emirates
2 days using the app
UFE - Upsell Funnel Engine replied July 31, 2024

Thank you so much for your feedback! We are really happy we could help resolve your issue in no time.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 3, 2024

Lishana is really helpful and quick. Recommend it! Setting is clean and easy

Benks
Hong Kong SAR
About 6 hours using the app
UFE - Upsell Funnel Engine replied September 5, 2024

Thank you for your wonderful feedback!

We’re delighted to hear that Lishana was quick to help and that you found the setup simple and straightforward.

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team