Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

September 16, 2020

Very good app with multiple offer options! You need some time to personalize the settings, but when they are done it much easier to build an offer that you really want!

Areamascota
Spain
6 months using the app
March 6, 2021

Thanks for the work you've done! Everything works great! Sara helped fix all the bugs! I will seek help in the future!

Healnex
Poland
6 months using the app
November 14, 2022

Great Support Service , Quick answer to my Question and do custom works for me , Thanks a lot to

cryolix
Germany
6 months using the app
UFE - Upsell Funnel Engine replied November 14, 2022

We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 27, 2020

Honestly this app is one of the best I ever saw on Shopify, I have been searching for a while and this app looks so great it is just unbelievable how easy it is to set up and the outcome is incredible.
Would recommend to everyone who wishes to increase conversions.

Glantico
Israel
6 months using the app
July 12, 2020

I like the intuitive nature of this app very much. Looking forward to A/B testing some scenarios which this app allows even in the free plan! Thanks a ton to the team behind this app.

Unbox Season
India
6 months using the app
UFE - Upsell Funnel Engine replied July 14, 2020

Thank you so much! 🤗 We highly appreciate your feedback 😇

- Sarah, Helixo 👩‍🦰

August 20, 2020

nice app, with plenty functions and beautiful aesthtic as well as a good customer support ! (thanks Sarah ^^ )

Furrlove
France
6 months using the app
July 7, 2020

Had some problem while setting up the funnel and got their assistance immediately. The customer support is very helpful, friendly and responsive!! The apps interface is very nice and most importantly, it doesn't slow down your website's speed. Highly recommend!! Very good job guys!

Artisco™
United Kingdom
6 months using the app
UFE - Upsell Funnel Engine replied July 7, 2020

Thank you so much for your genuine feedback on our app 🥰 Highly Appreciated!! We always love to support merchants like you 🤗

- Sarah, Helixo 👩‍🦰

June 23, 2021

Great app and very simple to use.
The design is great and there are many advanced options which can be used for any kind of offer.

GENNY.PI Gioielli
Italy
6 months using the app
UFE - Upsell Funnel Engine replied June 25, 2021

Thank you so much for this wonderful opinion. Our hard work and dedication to being recognized by merchants like you give us immense joy and inspiration.

If in need of further assistance please contact us via the in-app chat or at support@helixo.co.

-Sarah, Customer Support Advocate.

November 26, 2020

this app is just amazing! design is very comfortable for customers, you can also choose fonts, text and button colors all by yourself! and I want to personally say thank you for customer support advocate Sarah. She is very kind and always ready to answer all the questions I have.

morethanpro
Lithuania
6 months using the app
May 18, 2022

Es una buena App, ayuda para poder elevar el ticket promedio de venta.
Es algo confuso de entender los conceptos de parametrización, pero su equipo de soporte es excelente.

Gelden Cosmeticos
Mexico
6 months using the app
UFE - Upsell Funnel Engine replied May 20, 2022

En primer lugar, muchas gracias por su tiempo. Gracias por encontrar un gran valor en nuestra aplicación y servicio.

Podríamos ayudarte en cada situación. Por favor, háganos saber si necesita ayuda.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Sarah, defensora de atención al cliente.