Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through bundle discounts and pop-up reminders. Its user-friendly interface, scalable pricing model, and integration capabilities are also favored. The support team is commended for their promptness and helpfulness, providing live chat and screen-sharing for troubleshooting. While the app's translation feature is functional, it lacks multi-language support. Merchants also value the free trial offered.

August 26, 2022

I needed a simple solution for quantity discounts in my store, but I got stuck with finding an app that: 1) is free (or at least free until some amount of store orders/add-to-carts/etc) 2) works with some currency converter app, 3) works with Debutify theme,
4) and doesn't look horrible in the store (so many apps look so bad) ...which turned out to be really hard to find. I tested all free currency converter apps with all free quantity discount apps, and there was always some issue. Most often the discount didn't show up in the cart and no one of the support managers of all the apps was not able to fix it. The biggest issue was probably the Debutify theme. (There was missing some script because Debutify works differently than most themes.) But finally, I found an app whose support was able to fix it and it's UFE app! What's more, not only did they make this finally work for me, but they also adjusted the appearance of the widget as I asked (they wrote an additional css code for me), which I appreciate so much! And if you ask which currency converter app I use, it's named BUCKS and it's from the same company (Helixo), which is why it's fully compatible with UFE app. I highly recommend this combo. Even if the discount app doesn't look exactly as you need (yeah they should add a bit more design editing options), their support is very helpful and will help you to adjust it.

Syzygy Light
Slovakia
6 months using the app
UFE - Upsell Funnel Engine replied August 26, 2022

We appreciate you finding our app to be very valuable. We are always glad to provide you with outstanding services. Once again, I thank you for taking the time to feedback on our app and service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

October 15, 2021

Awesome and fast Support and easy to set up. Very flexible app that helps us to generate cross sell sales.

pandoo
Germany
6 months using the app
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate.

Edited May 19, 2020

Customer team are very helpful and prompt in resolving any issues I had. Very good app that has increased AOV by a lot

Smart Style Organizer™
United Kingdom
6 months using the app
April 29, 2022

It really helped me and the support is a very good and fast responded + it have many customization options

technymx
Israel
6 months using the app
UFE - Upsell Funnel Engine replied April 29, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 26, 2020

The support is INSANE on this app. They fix everything fast and exactly like you want it! Thank you !

Futurelink
Germany
6 months using the app
UFE - Upsell Funnel Engine replied August 28, 2020

Great, thank you so much for sharing your experience 🥰

- Sarah, Helixo 👩‍🦰

January 25, 2020

Great app, really helps with increasing my sales. The customer service is also good to deal with any issues quickly.

Shop Nush
United Kingdom
6 months using the app
September 15, 2020

I used this app to solve a few problems regarding the upsell box and the support was amazing. Sarah from the support team is very humble and kind.
Thank you.

Go Goods Gadgets
United States
6 months using the app
October 1, 2020

This app is amazing and its FREE! For a free app, there are so many options to choose from to customize different discounts. The team is also very helpful with answering any questions you have! :)

Koh Beauty
Canada
6 months using the app
Edited July 29, 2022

Esta aplicación es excelente; siempre con actualizaciones que ofrecen mejoras, Soporte es excelente, siempre en busca de solucionar lo que como usuario de la app busco y son muy rápidos en busca de la solución. Especialmente gracias a Sarah y Athira por su apoyo en Soporte.

The 7 colors
Peru
5 months using the app
UFE - Upsell Funnel Engine replied July 29, 2022

En primer lugar, gracias por tomarse el tiempo para enviar comentarios positivos sobre su experiencia con nuestra aplicación. Me alegro mucho de que hayamos podido ayudarte a conseguir tu objetivo. Gracias nuevamente por mencionar nuestro nombre en sus comentarios. Tu reseña me alegró el día.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Sarah, defensora de atención al cliente.

March 18, 2022

I love the minimalist design of this app , it's really easy to use and the assistance was really helpfull as well

My Pet Friend Forever
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied March 22, 2022

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sarah, Customer Support Advocate.