Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 2, 2020

I used many apps before, this is the best one i've ever used. I really love it because it work smoothly, nice display, easy to use, especially they got nice supporters, they're really fast. Amazing. You should try it guys, actually!

LoveTheWorld Style
Vietnam
8 months using the app
September 3, 2020

This is a very useful app. i recommend it. thank you for this app and the customer support is very friendly and well-organized

New Blue Store
United States
8 months using the app
July 19, 2021

Great app, many features to use. I have never had experience with such a good support team. Amazingly done, thank you Sarah! Helped me out a lot and made sure I had everything I needed.

Lifeheks
Netherlands
8 months using the app
UFE - Upsell Funnel Engine replied July 19, 2021

Thank you so much for your valuable review 🤩 always happy to help you :)

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate

September 2, 2020

Really helpful. I use this app in my new store. It really helps to keep my customers shop more items from my website.

Pushcart Online Shop
Philippines
8 months using the app
March 16, 2021

This is certainly a great product. Meets my needs in volume led discounts. The support team is extremely helpful as well. Reach out to them and they give you the code to make any changes that you'd like in the app and even tell you how to add the scripts

Car Coat Ultima
India
8 months using the app
August 10, 2021

Awesome app for new store owners. The pricing is perfect. The most outstanding feature is the customer service, especially Sarah.. she is a wonderful woman when it comes to sorting out the problem. I cant wait for UFE 3 with the new features.

LucentDecors
United Kingdom
8 months using the app
UFE - Upsell Funnel Engine replied August 10, 2021

We really appreciate you taking the time to share your experience with us. Nothing inspires us more than happy customers like you and we intend to keep that up.

Please contact us at support@helixo.co if you need assistance or via our in-app chat. We are always here to help.

November 14, 2022

Super fast support, who helped me to create the specific setup I needed.
The support was good at explaining the setup with pictures as well.

ERGOLASH®
Denmark
8 months using the app
UFE - Upsell Funnel Engine replied November 14, 2022

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

October 5, 2020

I love this app, the app has no issue so far, the support is really fantastic, very fast respond and helpful, thanks Sarah. This is the best support I ever seen, keep it up!

Yes4Sure Store
United States
8 months using the app
August 26, 2021

I use this app and I can say that the kudos service is very good. it is helped immediately in case of problems. I hope that sales will increase now

Storchbaby
Germany
8 months using the app
UFE - Upsell Funnel Engine replied August 26, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer support Advocate.

January 21, 2022

I like this app and easily to customize the function. And Thanks for help the service helper is very kind

Blue Morphel
United States
7 months using the app
UFE - Upsell Funnel Engine replied January 21, 2022

Hi! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.