Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through bundle discounts and pop-up reminders. Its user-friendly interface, scalable pricing model, and integration capabilities are also favored. The support team is commended for their promptness and helpfulness, providing live chat and screen-sharing for troubleshooting. While the app's translation feature is functional, it lacks multi-language support. Merchants also value the free trial offered.

March 17, 2020

I just installed the app. 2 minutes later, a chat support hit me up and helped me alongside me! They replied every 0.1 seconds which felt like I was being focused on! I love the customer support! I also gave a ton of feature request which I hope can be implemented soon! Very nice looking app! Please add a feature where you can change the color of the product page "IN PAGE" Volume Bundle Discount. Thanks!

Calming Pup
Canada
5 months using the app
May 31, 2021

I use this app on my product pages, cart pages, and thank you pages. It works beautifully! Customer support always helps you with everything, although their time different is different than mine so sometimes I have to wait a little. But overall, definitely worth 5 stars.

Magnifiquely
United States
5 months using the app
UFE - Upsell Funnel Engine replied June 1, 2021

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. This really inspires us to keep moving forward.

In case of further queries contact us via the in-app chat or at support@helixo.co. We are always happy to help.

-Sarah, Customer Service Executive.

December 11, 2020

Definitely a great app, for both small and big e-commerce businesses. It looks professional, works great, it's fast and has a good enough customization for the upsell/cross sell offers, giving you the option to personalize the offers. Support is fast to respond and fix problems.

Beauty Brio
Mexico
5 months using the app
September 19, 2020

We have started a new Shopify business and wanted to implement some Sales Funnels. Discovered the UFE app and was impressed from the start with how good it is!

The app is very slick, fast and realtime. Most importantly it is so easy to use but I can see it is also a really powerful selling tool. Looking forward to using it more.

We were up and running in minutes thanks to the great live support.
Support is really helpful, the chat assistant is a real person (this is brilliant, no messing with chatbots and help articles)

Cannot fault it so far, we have not had any problems with it. This is a great tool. Recommend it to anyone who wants to quickly build a funnel!

Chic & Raw
United Kingdom
5 months using the app
July 28, 2021

Good tools, good support team! It's easy to use but still some limitations. Also, there's a free version that you can try it first.

I-rusu
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied July 28, 2021

Thank you so much for sharing the feedback. We understand that feature is not available, but we will include that feature in our next version updates 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

September 24, 2020

easy to use, recommend to all who are looking to create funnels, try it and you will see the difference

HealthBeauty Support
Estonia
5 months using the app
March 15, 2022

I really enjoy using this app. UI is great and easy to manage, far better than any other apps I've tried for cross-selling. Customer service is also responsive and helpful when you have questions or issues.

NAILUXE
Canada
5 months using the app
UFE - Upsell Funnel Engine replied March 15, 2022

Thank you so much for finding great value in our app. Your feedback is really made our day. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

November 13, 2020

Good App, good Customer service, free App until 50 orders, I recommand it the have more sells. I still you it

majorelle store
Morocco
5 months using the app
July 8, 2020

Really good app, the team a very customer based and always there to rectify if any issues arise. Easy to use. Recommended

LFmemories - For Then, For Now, Forever.
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied July 8, 2020

Thank you so much for your feedback 🥰 We are happy to help merchants like you. Cheers 🎉

- Sarah, Helixo 👩‍🦰

September 11, 2020

Incredible customer service, one of the most responsive I've ever seen. It's a very powerful application!

Whitineo
France
5 months using the app