Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

August 31, 2020

Faced some problems when setting up my funnels, and contacted the live chat support.. It's a real person and replied within minutes.. She's very helpful and helps me solve the issues.. This apps is free and easy to use.. and it's totally free.. highly recommended...

COOL FUN TECH
Malaysia
7 months using the app
November 19, 2022

A perfect app for creating creative and efficient discount breaks. Tech support is quick and helpful!

Less Litter
United States
7 months using the app
UFE - Upsell Funnel Engine replied November 19, 2022

Thank you so much for taking the time to leave us feedback and are glad we could be of service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

September 27, 2021

finally an app that CS actually help with anything. I got a problem today and contact CS. they ask me wait and did come back to me and help me solve the problem and now my product page look great and so grateful about it

Pink Evolution
Hong Kong SAR
7 months using the app
UFE - Upsell Funnel Engine replied September 27, 2021

Thank you so much for this awesome review. We are so grateful for your words.

If you have further queries, please contact us via the in-app chat or email us at support@helixo.co, we are always happy to help.

- Sreeshankar, Customer Support Advocate

September 5, 2020

I used this app to set my very first quantity break. I had some trouble on the installation but the support was very fast, helpful and friendly! They spent quite some time with me installing and setting my funnel! And now I'm ready to go! Great app', great design great support : I strongly recommand UFE!

Self Defense Spartiate
France
7 months using the app
February 26, 2022

UFE immediately became our biggest sales channel with over 12K in sales! The customer support is really good and the app is easy to instal. I wouldn't setup a theme without it!

Australia The Damson Collection
New Zealand
7 months using the app
UFE - Upsell Funnel Engine replied February 26, 2022

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 14, 2021

The app is very easy to use and the support team is excellent aswell. You can't go wrong with UFE .

Amuzzi
Belgium
7 months using the app
UFE - Upsell Funnel Engine replied August 14, 2021

Thank you so much for this wonderful review and all the support. If you are in need of assistance in the future please contact us at support@helixo.co or via our in-app chat. We are always happy to help. Thank you for your time.

- Sreeshankar, Customer Support Advocate.

Edited September 30, 2020

Useful customizable widget app for on-sales promo and immediate conversion. It can be further improved with other bundling options (simpler ones, e.g. for FREE items).

Lemongrass House Philippines
Philippines
7 months using the app
March 8, 2021

great app and great customer support. My issue get resolved in just 5 minutes. I would like to recommend this app

The Fox Decor
United States
7 months using the app
August 4, 2022

This app is great and helped me with so many problems. The customer service staff is very patient to help me answer my questions, which can help us grow our performance, recommend!!!

portraitler
United States
7 months using the app
UFE - Upsell Funnel Engine replied August 5, 2022

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them.

We appreciate this kind of feedback. We want to help our clients, therefore I'm thrilled that we were able to do that for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.

July 4, 2022

I love this app and support team! Whenever I contact support, it is always eager to help me. I needed to place a funnel near the image onto collection page, and the support team inserted code in Theme settings. It significantly simplified the process of creating my collection page.

Napura Italy
United States
7 months using the app
UFE - Upsell Funnel Engine replied July 4, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.