Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

August 16, 2022

Really good , useful and efficient app ! Always somebody to help us when we need. definitely a good way to make growing up our company

The Mansion Press
France
7 months using the app
UFE - Upsell Funnel Engine replied August 16, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

November 25, 2019

Love how the app looks on my website. Plus, they have SUPERB customer service - none like I've ever encountered! I ran into some issues and a member of their team instantly got in touch to help me resolve the problem.

The Perfect Outlet
Philippines
6 months using the app
October 24, 2022

Brilliant. I only use the free version currently but it's already converted a customer. I had an issue with the offer showing correctly and the support is nothing short of 5 stars. Very quick and very helpful. I highly recommend this company and it's app.

Lovetree Products
United Kingdom
6 months using the app
UFE - Upsell Funnel Engine replied October 24, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 16, 2020

Very good app with multiple offer options! You need some time to personalize the settings, but when they are done it much easier to build an offer that you really want!

Areamascota
Spain
6 months using the app
March 6, 2021

Thanks for the work you've done! Everything works great! Sara helped fix all the bugs! I will seek help in the future!

Healnex
Poland
6 months using the app
November 14, 2022

Great Support Service , Quick answer to my Question and do custom works for me , Thanks a lot to

cryolix
Germany
6 months using the app
UFE - Upsell Funnel Engine replied November 14, 2022

We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 27, 2020

Honestly this app is one of the best I ever saw on Shopify, I have been searching for a while and this app looks so great it is just unbelievable how easy it is to set up and the outcome is incredible.
Would recommend to everyone who wishes to increase conversions.

Glantico
Israel
6 months using the app
July 12, 2020

I like the intuitive nature of this app very much. Looking forward to A/B testing some scenarios which this app allows even in the free plan! Thanks a ton to the team behind this app.

Unbox Season
India
6 months using the app
UFE - Upsell Funnel Engine replied July 14, 2020

Thank you so much! 🤗 We highly appreciate your feedback 😇

- Sarah, Helixo 👩‍🦰

August 20, 2020

nice app, with plenty functions and beautiful aesthtic as well as a good customer support ! (thanks Sarah ^^ )

Furrlove
France
6 months using the app
July 7, 2020

Had some problem while setting up the funnel and got their assistance immediately. The customer support is very helpful, friendly and responsive!! The apps interface is very nice and most importantly, it doesn't slow down your website's speed. Highly recommend!! Very good job guys!

Artisco™
United Kingdom
6 months using the app
UFE - Upsell Funnel Engine replied July 7, 2020

Thank you so much for your genuine feedback on our app 🥰 Highly Appreciated!! We always love to support merchants like you 🤗

- Sarah, Helixo 👩‍🦰