Reviews (1,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
Refine
-
By rating
Installed the app on a Saturday afternoon. Needed some custom coding to have the design in-line with my website. Within <20 min Sarah helped me to do so. Fantastic service!
great fast service
Thank you for your positive feedback on our fast and efficient service! We greatly appreciate your kind words and are always here to assist you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Sarah, thank you very much, it helped me with all my problems, it's really kind and patient. This application has been very good for my store. I recommend it to everyone.
Awesome, really appreciate your time to share the feedback ✨
In case of further issues please contact us through our in-app chat or at support@helixo.co.
- Sarah, Customer Support Advocate.
This App is very simple to use and works great. Experienced the best Customer Service from Sarah, very responsive and helpful.
This app and customer service are really amazing! 1000000% recommended you got a lot of different ways to personalize your own funnel which result Perfect!
Very flexible app and helpful support. Instead of having multiple up-selling apps this app covers all those aspects.
Great customer service ! Very fast and helpful in helping us unlocking the trial period. Looking forward to try the app !
We’re so happy to hear you had a great experience with our app.
Your review made our day! Our whole team works very hard to keep our customers happy,
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
I really recommend this app great features , and easy to set up!
not to forget Sarah great customer service ! Thank you!
I needed a simple solution for quantity discounts in my store, but I got stuck with finding an app that: 1) is free (or at least free until some amount of store orders/add-to-carts/etc) 2) works with some currency converter app, 3) works with Debutify theme,
4) and doesn't look horrible in the store (so many apps look so bad) ...which turned out to be really hard to find. I tested all free currency converter apps with all free quantity discount apps, and there was always some issue. Most often the discount didn't show up in the cart and no one of the support managers of all the apps was not able to fix it. The biggest issue was probably the Debutify theme. (There was missing some script because Debutify works differently than most themes.) But finally, I found an app whose support was able to fix it and it's UFE app! What's more, not only did they make this finally work for me, but they also adjusted the appearance of the widget as I asked (they wrote an additional css code for me), which I appreciate so much! And if you ask which currency converter app I use, it's named BUCKS and it's from the same company (Helixo), which is why it's fully compatible with UFE app. I highly recommend this combo. Even if the discount app doesn't look exactly as you need (yeah they should add a bit more design editing options), their support is very helpful and will help you to adjust it.
We appreciate you finding our app to be very valuable. We are always glad to provide you with outstanding services. Once again, I thank you for taking the time to feedback on our app and service.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate.
Awesome and fast Support and easy to set up. Very flexible app that helps us to generate cross sell sales.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sreeshankar, Customer Support Advocate.