Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

November 2, 2021

Ho usato questa app per cominciare a vendere sul mio store. E' una app molto interessante, in cui puoi costruire il tuo funnel con molta semplicità. Il servizio clienti è assolutamente veloce, capace e risolve in tempi molto rapidi. Bravi e complimenti.

pheeno
Italy
5 months using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros y la comunidad de Shopify. Continuaremos nuestros esfuerzos para mejorar nuestros servicios para usted.

Si necesita ayuda en el futuro, contáctenos en support@helixo.co oa través de nuestro chat en la aplicación. Siempre estaremos felices de ayudar.

-Sarah, defensor de atención al cliente

August 11, 2020

Its working nice and the 2 people on support are really kind. Hopefully it will perform even better, I already recomended to my colleagues.

Corrales del Sur
Chile
5 months using the app
UFE - Upsell Funnel Engine replied August 12, 2020

We are really happy to help merchants like you! 🥰 Thank you so much for sharing your feedback 🙏

- Sarah, Helixo 👩‍🦰

September 10, 2021

I needed help getting the app configured on my webpage and received excellent customer service from Sarah who fixed my issues literally within few minutes. Very impressed and highly recommended it!

borntobe
Malaysia
5 months using the app
UFE - Upsell Funnel Engine replied September 10, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

Edited September 3, 2020

It's an amazing app, that were a lot of erros occurring when I try to edit my upsells, and they quickly fixed it. This app is from far the best free app for upsells and it delivers a lot.

Fun Covers
Brazil
5 months using the app
August 20, 2020

AMAZING APP always fits seamlessly into the store looks 100% professional and converts well! My favourite app.

Daily Discount Store
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied August 21, 2020

Thank you so much for sharing your feedback 🎉 Really loved it 🥰

- Sarah, Helixo 👩‍🦰

August 9, 2020

This app is amazing! very customizable with placement, colors, upsell types, and text! Customer support is extremely nice and helps you figure out anything else. I can't believe this app is free I'm mind blown!

Sole Secrets
Canada
5 months using the app
May 10, 2022

If you're starting a business and need help with turning your store into an amazing website and selling your products? These guys are incredible!! Their customer service and the app system are more than 5 stars.

ToBeH
Australia
5 months using the app
UFE - Upsell Funnel Engine replied May 10, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited August 4, 2020

BUENA APLICACION TENGO MUY POCO DE UTILIZARLA ESPERO QUE FUNCIONA BIEN YA QUE SOY NUEVA EN LA TIENDA

ARTESANIAS LUPISS
Mexico
5 months using the app
UFE - Upsell Funnel Engine replied August 4, 2020

¡Sin preocupaciones! ¡Nuestro equipo siempre está aquí para ayudarlo! 💪🏻 Gracias por compartir tus comentarios feedback 🥰

- Sarah, Helixo 👩‍🦰

January 2, 2022

The app is so powerful . The documentation is clear and customer services is great. Very quick response and very helpful staff!

Lifemall
Hong Kong SAR
5 months using the app
UFE - Upsell Funnel Engine replied January 3, 2022

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

November 21, 2020

Customer service is amazing and they help a lot. As we want look and feel we can customize. It is easy to configure.

Zenith Souk
India
5 months using the app