Reviews (1,087)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upsell and cross-sell features. It offers customizable bundle deals and volume discounts, with an aesthetically pleasing design that integrates smoothly with Shopify stores. The customer support is responsive and helpful, particularly during the setup process, making it a valuable tool for enhancing e-commerce strategies.

October 21, 2020

Great app, nice and clean UI, very easy to use, a lot of possibilities. Client support is very smart too!

Forestik
France
5 months using the app
August 31, 2022

Super easy and great service. Struggled with another App for weeks and got this one working in minutes! Happy user :)

Beach and Wood
Australia
5 months using the app
UFE - Upsell Funnel Engine replied September 1, 2022

Hi, there. Thank you so much for taking the time to provide us with your feedback.
I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

Sarah, Customer Support Advocate

August 17, 2021

Downloaded the app about a week ago, very easy to use and the upsell doesn't look spammy on my website at all! The customer service was very responsive and helped me a lot with some minor issues regarding the configuration of the upsell elements on my page.

Home Finds NYC
United States
5 months using the app
UFE - Upsell Funnel Engine replied August 17, 2021

Thank you so much for this wonderful review. Feedbacks like this really keep us motivated to keep our efforts up to make our services better.

If you face any further issues or if you need any assistance with our app feel free to contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer support Advocate.

February 17, 2021

We have only been using this app for about an hour and the support has been extraordinarily helpful and fast. The app does so many things and can be fully customized and is really fast. Previously we tried some other apps and they were either slow or the customization was hard. In the UFE app they have a section where you can insert your own CSS code and fully customize everything. What's not to love! :)

Damn Good Company
Switzerland
5 months using the app
September 7, 2021

I experienced a style issue but with the amazing support team, the issue was resolved in a few days. Great support team.

Ouralux
United States
5 months using the app
UFE - Upsell Funnel Engine replied September 7, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate

March 25, 2022

Super app - very simple setup and lots of possibilities for custom CSS. Have it already installed on other shops, and it defintely boosts sales a lot with cross-sales and bundles. A/B test of different offers is the most powerful feature. Support (Tinu) is fast, friendly and very throrough making sure you are in good hands. App works best for single-currency stores, and you need a extra translation app for multilangual shops (I use langify). Def an app I would recommend to increase cross-sales and make bundles.

Dynello.se
Denmark
5 months using the app
UFE - Upsell Funnel Engine replied March 25, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

March 28, 2021

The app is great, im still new to using it. I t has been a n hour or so, but customer service is excellent and friendly . That function is very extensive and i think its great

House of Dave
United Kingdom
5 months using the app
September 18, 2020

Great App does exactly what I need upsells product easy to use and not confusing like some of the other apps. the support team are great too

Fan Cave Rugs
United States
5 months using the app
November 2, 2021

Ho usato questa app per cominciare a vendere sul mio store. E' una app molto interessante, in cui puoi costruire il tuo funnel con molta semplicità. Il servizio clienti è assolutamente veloce, capace e risolve in tempi molto rapidi. Bravi e complimenti.

pheeno
Italy
5 months using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros y la comunidad de Shopify. Continuaremos nuestros esfuerzos para mejorar nuestros servicios para usted.

Si necesita ayuda en el futuro, contáctenos en support@helixo.co oa través de nuestro chat en la aplicación. Siempre estaremos felices de ayudar.

-Sarah, defensor de atención al cliente

August 11, 2020

Its working nice and the 2 people on support are really kind. Hopefully it will perform even better, I already recomended to my colleagues.

Corrales del Sur
Chile
5 months using the app
UFE - Upsell Funnel Engine replied August 12, 2020

We are really happy to help merchants like you! 🥰 Thank you so much for sharing your feedback 🙏

- Sarah, Helixo 👩‍🦰