Reviews (1,087)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upsell and cross-sell features. It offers customizable bundle deals and volume discounts, with an aesthetically pleasing design that integrates smoothly with Shopify stores. The customer support is responsive and helpful, particularly during the setup process, making it a valuable tool for enhancing e-commerce strategies.

September 10, 2021

I needed help getting the app configured on my webpage and received excellent customer service from Sarah who fixed my issues literally within few minutes. Very impressed and highly recommended it!

borntobe
Malaysia
5 months using the app
UFE - Upsell Funnel Engine replied September 10, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

Edited September 3, 2020

It's an amazing app, that were a lot of erros occurring when I try to edit my upsells, and they quickly fixed it. This app is from far the best free app for upsells and it delivers a lot.

Fun Covers
Brazil
5 months using the app
August 20, 2020

AMAZING APP always fits seamlessly into the store looks 100% professional and converts well! My favourite app.

Daily Discount Store
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied August 21, 2020

Thank you so much for sharing your feedback 🎉 Really loved it 🥰

- Sarah, Helixo 👩‍🦰

August 9, 2020

This app is amazing! very customizable with placement, colors, upsell types, and text! Customer support is extremely nice and helps you figure out anything else. I can't believe this app is free I'm mind blown!

Sole Secrets
Canada
5 months using the app
May 10, 2022

If you're starting a business and need help with turning your store into an amazing website and selling your products? These guys are incredible!! Their customer service and the app system are more than 5 stars.

ToBeH
Australia
5 months using the app
UFE - Upsell Funnel Engine replied May 10, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited August 4, 2020

BUENA APLICACION TENGO MUY POCO DE UTILIZARLA ESPERO QUE FUNCIONA BIEN YA QUE SOY NUEVA EN LA TIENDA

ARTESANIAS LUPISS
Mexico
5 months using the app
UFE - Upsell Funnel Engine replied August 4, 2020

¡Sin preocupaciones! ¡Nuestro equipo siempre está aquí para ayudarlo! 💪🏻 Gracias por compartir tus comentarios feedback 🥰

- Sarah, Helixo 👩‍🦰

January 2, 2022

The app is so powerful . The documentation is clear and customer services is great. Very quick response and very helpful staff!

Lifemall
Hong Kong SAR
5 months using the app
UFE - Upsell Funnel Engine replied January 3, 2022

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

November 21, 2020

Customer service is amazing and they help a lot. As we want look and feel we can customize. It is easy to configure.

Zenith Souk
India
5 months using the app
November 11, 2024

Really great app

LaLuneDuCiel
Hong Kong SAR
November 11, 2024

Very nice app that's fairly easy to setup and use. The customer service chat was also very helpful when I had questions about where the widget was being placed. It helps increase my AOV and also is customizable so it fits within my brand.

Rare Dirndl
United States