Reviews (1,092)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 28, 2021

Easy to use with ample features to do anything. Plus if you get stuck, great customer service is always there

California Skateboarding Company
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied July 28, 2021

Thank you for sharing your feedback 😊 Happy to help you further on increasing sales!

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

December 29, 2020

I have tried this Upsell Funnel Engine for a day was having an issue regarding the funnel creation. But with great support from their representative and support team it almost easiest thing to funnel for your products in your online store. This support team members were so supportive at anytime while you have any queries with this app.. Always happy to have such a great support. :)

GaVaGlobekart
India
5 months using the app
August 10, 2020

This app is great. V2.0 is even better than I Thought it was going to be. The funnel setup is easy, and it works! Thanks you!

TravelBear
South Africa
5 months using the app
UFE - Upsell Funnel Engine replied August 10, 2020

We are glad to hear that from merchants like you 🥰. Thank you so much for sharing your experience 🙏

- Sarah, Helixo 👩‍🦰

July 25, 2020

If you're looking for a flexible and easy-to-use discount app. UFE2.0 is one of the best you'll find. Different kinds of discount offers that can be placed in different areas of your site. The interface is clean and easy to understand. But the best part is: the customer service is excellent and very responsive!

Kitchen City Delivery
Philippines
5 months using the app
UFE - Upsell Funnel Engine replied July 26, 2020

Awesome 🎉 Thank you so much for sharing you experience with our small big app 🥰. We love it

- Sarah, Helixo 👩‍🦰

December 20, 2021

Super helpful and they gave me a free upgrade! Looking forward to seeing how this will help my business!

Homespun by Ruth
United States
5 months using the app
UFE - Upsell Funnel Engine replied December 24, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer Support Advocate

October 21, 2020

Great app, nice and clean UI, very easy to use, a lot of possibilities. Client support is very smart too!

Forestik
France
5 months using the app
August 31, 2022

Super easy and great service. Struggled with another App for weeks and got this one working in minutes! Happy user :)

Beach and Wood
Australia
5 months using the app
UFE - Upsell Funnel Engine replied September 1, 2022

Hi, there. Thank you so much for taking the time to provide us with your feedback.
I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

Sarah, Customer Support Advocate

August 17, 2021

Downloaded the app about a week ago, very easy to use and the upsell doesn't look spammy on my website at all! The customer service was very responsive and helped me a lot with some minor issues regarding the configuration of the upsell elements on my page.

Home Finds NYC
United States
5 months using the app
UFE - Upsell Funnel Engine replied August 17, 2021

Thank you so much for this wonderful review. Feedbacks like this really keep us motivated to keep our efforts up to make our services better.

If you face any further issues or if you need any assistance with our app feel free to contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer support Advocate.

February 17, 2021

We have only been using this app for about an hour and the support has been extraordinarily helpful and fast. The app does so many things and can be fully customized and is really fast. Previously we tried some other apps and they were either slow or the customization was hard. In the UFE app they have a section where you can insert your own CSS code and fully customize everything. What's not to love! :)

Damn Good Company
Switzerland
5 months using the app
September 7, 2021

I experienced a style issue but with the amazing support team, the issue was resolved in a few days. Great support team.

Ouralux
United States
5 months using the app
UFE - Upsell Funnel Engine replied September 7, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate