Reviews (1,092)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

March 25, 2022

Super app - very simple setup and lots of possibilities for custom CSS. Have it already installed on other shops, and it defintely boosts sales a lot with cross-sales and bundles. A/B test of different offers is the most powerful feature. Support (Tinu) is fast, friendly and very throrough making sure you are in good hands. App works best for single-currency stores, and you need a extra translation app for multilangual shops (I use langify). Def an app I would recommend to increase cross-sales and make bundles.

Dynello.se
Denmark
5 months using the app
UFE - Upsell Funnel Engine replied March 25, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

March 28, 2021

The app is great, im still new to using it. I t has been a n hour or so, but customer service is excellent and friendly . That function is very extensive and i think its great

House of Dave
United Kingdom
5 months using the app
November 2, 2021

Ho usato questa app per cominciare a vendere sul mio store. E' una app molto interessante, in cui puoi costruire il tuo funnel con molta semplicità. Il servizio clienti è assolutamente veloce, capace e risolve in tempi molto rapidi. Bravi e complimenti.

pheeno
Italy
5 months using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros y la comunidad de Shopify. Continuaremos nuestros esfuerzos para mejorar nuestros servicios para usted.

Si necesita ayuda en el futuro, contáctenos en support@helixo.co oa través de nuestro chat en la aplicación. Siempre estaremos felices de ayudar.

-Sarah, defensor de atención al cliente

September 18, 2020

Great App does exactly what I need upsells product easy to use and not confusing like some of the other apps. the support team are great too

Fan Cave Rugs
United States
5 months using the app
August 11, 2020

Its working nice and the 2 people on support are really kind. Hopefully it will perform even better, I already recomended to my colleagues.

Corrales del Sur
Chile
5 months using the app
UFE - Upsell Funnel Engine replied August 12, 2020

We are really happy to help merchants like you! 🥰 Thank you so much for sharing your feedback 🙏

- Sarah, Helixo 👩‍🦰

September 10, 2021

I needed help getting the app configured on my webpage and received excellent customer service from Sarah who fixed my issues literally within few minutes. Very impressed and highly recommended it!

borntobe
Malaysia
5 months using the app
UFE - Upsell Funnel Engine replied September 10, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

Edited September 3, 2020

It's an amazing app, that were a lot of erros occurring when I try to edit my upsells, and they quickly fixed it. This app is from far the best free app for upsells and it delivers a lot.

Fun Covers
Brazil
5 months using the app
August 20, 2020

AMAZING APP always fits seamlessly into the store looks 100% professional and converts well! My favourite app.

Daily Discount Store
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied August 21, 2020

Thank you so much for sharing your feedback 🎉 Really loved it 🥰

- Sarah, Helixo 👩‍🦰

August 9, 2020

This app is amazing! very customizable with placement, colors, upsell types, and text! Customer support is extremely nice and helps you figure out anything else. I can't believe this app is free I'm mind blown!

Sole Secrets
Canada
5 months using the app
May 10, 2022

If you're starting a business and need help with turning your store into an amazing website and selling your products? These guys are incredible!! Their customer service and the app system are more than 5 stars.

ToBeH
Australia
5 months using the app
UFE - Upsell Funnel Engine replied May 10, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.