Reviews (1,093)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

September 7, 2021

useful app, support is good too. Sreeshanker is very quick and willing to help if you need any customization.

FairyLightTrees
Singapore
14 days using the app
UFE - Upsell Funnel Engine replied September 7, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

November 22, 2020

The UFE app is offers a very good service and its easy to configure! I had a small conflict with my theme but they were fast to solve it.

MAMANGAVA
Brazil
7 days using the app
March 25, 2022

Good app to "Cross-selling" and fast CS support. Recommended. For non-English countries, some features wouldn't fit to customers perception, but the app has a 7-day free trial, so you could test it and figure it out if it works out for you.

エマ・スリープ
Japan
7 days using the app
UFE - Upsell Funnel Engine replied March 25, 2022

Thank you so much for giving us your feedback.
We will consider the feature request provided by you in our feature update for the missing star.
If you have any other suggestions, we would love to hear them.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

Edited July 29, 2021

This is Day 1 of using the App so can't really tell much but the App seems great. Also, customer service (Nikitha) has been very helpful with the set-up so kudos to her. One key selling point of the app is that I can get all the cross-sells (BOGOF, Bundles etc) and upsells in one app rather than having multiple apps which can slow down my store

Just Luminous
United Kingdom
About 22 hours using the app
UFE - Upsell Funnel Engine replied July 30, 2021

Thank you so much for sharing the feedback 😊 As always, I will be there for any help to increase your sale.

Give it a try for some time, see the results yourself, I'm excited to see it ⚡️

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

September 23, 2020

Really Good Assistant support. Sarah help me to add my upsells on my website. Thank you.............

novel-comfort
France
About 20 hours using the app
July 25, 2021

So far so good! I just downloaded the app. The only reason why I am not giving it a 5 star is that I just started using it. From what I can experience now, I can tell you that it has a clear interface and I love the look of it. It is so nice. Plus customer service chat is quick and responsive,

Chula Aesthetics
United States
About 1 hour using the app
UFE - Upsell Funnel Engine replied July 25, 2021

Thank you for writing the review, feel free to try it out for some time and see the results yourself. 😊 I am always happy to help.

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

April 9, 2024

aroonasurf.shop
Australia
About 2 months using the app