Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.

October 3, 2024

The app works well, and when I have questions or problems, their team is very quick to provide a solution. I really recommend it. I don't give it 5 stars because I think we can always improve no matter what we do, but the system works very well.

Niky Sale
Australia
About 16 hours using the app
UFE - Upsell Funnel Engine replied October 5, 2024

Thank you for your thoughtful feedback!

We're glad to hear the app is working well for you and that our team has been quick to assist with any questions or issues.

We ...

October 23, 2024

super app for us !

Elydia Bijoux
Estonia
2 months using the app
UFE - Upsell Funnel Engine replied October 24, 2024

Thank you for the amazing feedback! We're so glad to hear that our app is working great for you!

In case of further queries please contact us at support@helixo.co or via our ...

May 3, 2024

Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.

Gouache Bags
Philippines
About 3 years using the app
UFE - Upsell Funnel Engine replied May 4, 2024

We're delighted to hear such positive feedback!

Thank you for recognizing our commitment to providing fast and efficient support.

Ensuring that our users' needs are met ...

September 2, 2024

I had an issue, logged this with the live chat, Chaithra responded in a couple of minutes and within minutes had sorted the issue. Very satisfied, great service!

Whitakers Chocolates UK
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied September 5, 2024

We appreciate your kind words!

It's great to know that Chaithra was able to assist you promptly. We’re delighted you’re satisfied with our service!

In case of further ...

March 26, 2024

It is a very good software. Every time there are some problems, you can get timely feedback and the cause can be quickly found and solved. Thank you very much Akhil. Thank you for your professionalism and very patient service.

Zupapa
Hong Kong SAR
Almost 2 years using the app
UFE - Upsell Funnel Engine replied March 27, 2024

We're absolutely delighted to receive your feedback!

Knowing that you find our software excellent and appreciate our prompt support brings us immense joy.

Your ...

Edited April 5, 2024

I want to update my review, a customer support lead reached out to me with a highly professional response. I can safely say I highly recommend them now and they have assured me they are going to work on internal communication better. Thank you UFE, it's a great product, truly!

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This app has NOT been updated to utilize app pixels for conversion tracking, essentially making it completely ...

Full Leaf Tea Company
United States
14 days using the app
UFE - Upsell Funnel Engine replied April 8, 2024

Hello Matthew,

Your feedback is invaluable to us, and I want to assure you that we're wholeheartedly committed to addressing your concerns regarding the app's update to ...

December 10, 2024

service client impeccable

RestLys
France
About 8 hours using the app
UFE - Upsell Funnel Engine replied December 11, 2024

Thank you so much for your feedback!

We're delighted to hear that you're happy with our customer service.

In case of further queries, please contact us at support@helixo.co ...

July 9, 2024

Support is always a great experience, quick to respond and really helpful. Had a variety of queries testing functionality and always super helpful.

petslovescruffs
United Kingdom
Almost 2 years using the app
UFE - Upsell Funnel Engine replied July 10, 2024

Thank you so much for your kind words!

We're thrilled to hear that our support team has been quick to respond and helpful with your queries. Your positive feedback motivates ...

April 29, 2024

We love this app! The functionality allows us to show customers the right products at the right moments to have the best chances of increasing conversion rate and AOV. The support team are also excellent - they are quick to respond and very helpful.

The Foot Collective US
Australia
9 months using the app
UFE - Upsell Funnel Engine replied April 30, 2024

Your feedback truly brightens our day!

It's fantastic to hear that our app's functionality has been instrumental in optimizing your store's performance and enhancing the ...

September 11, 2024

I was very pleased with the service they provided, their quick response solved my problem very quickly, thank you.

LunarGlow
Türkiye
5 days using the app
UFE - Upsell Funnel Engine replied September 19, 2024

Thank you so much for your feedback!

We’re delighted to hear that our quick response resolved your issue swiftly. It’s always our aim to provide fast and effective service.

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