Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

September 1, 2020

It's a great app free and it will help you boost your sales. So thank Sarah for walking me through the process.

Fit Beauty Ness
Jordan
5 months using the app
January 28, 2022

Great app! works very well and the design is very friendly.
Still testing it for now but the first hands on is very promising

Lovely Sparkles
United States
5 months using the app
UFE - Upsell Funnel Engine replied January 28, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

October 6, 2022

Great app highly recommended, widgets look great.
live support is available for any question quickly.

licase
Israel
5 months using the app
UFE - Upsell Funnel Engine replied October 6, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 2, 2021

This app is pretty good for bundles! The staff is also amazingly helpful. So far happy with this app

3DLapiz
United States
5 months using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate

Edited December 10, 2021

This app is awesome, the integration of an upsell and cross sell button is a game changer! Also, the customer service here is sublime! I had a question on how to place my widget in a particular location if my Shopify store and as soon as I asked through the help chat, there was a customer service representative helping me out. My issue was resolved completely in about 2 minutes. 5 STARS!! Thank you so much, I sincerely appreciate all the help and ease this app has given my store, customers and myself as a shopify shop owner!

Dreamy Sknn
United States
4 months using the app
UFE - Upsell Funnel Engine replied December 10, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

December 18, 2020

Just started using this app and boy i tell you, this is definitely the best one i've used! Their customer support is top notch! Had some hiccup setting up my funnel, so i reached out to their support thru app chat. Support rep. Sarah was able to solve my problem and provided me with custom CSS that was needed for my funnel. She is absolutely Genius!

Bullarium
United States
4 months using the app
August 30, 2021

The app is amazing. I highly recommend using the startup plan if you are a beginner. Sarah is really helpful and responds immediately!

Gemsness
Romania
4 months using the app
UFE - Upsell Funnel Engine replied August 30, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

July 31, 2021

Helped me resolved all the issues I was having and gave me more tips to help my website look better!

Bootee Buddy
United Kingdom
4 months using the app
UFE - Upsell Funnel Engine replied July 31, 2021

Thanks for leaving a feedback, I really appreciate that. 😊 I am always here to help you :)

In case of further support feel free to contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

August 30, 2021

I wanted an non-intrusive way to offer discounts to my customers, and was looking for an app that did this "in page" or embedded, not as a pop up. I was glad to see that UFE Cross Sell had most options including an embedded one with option for CSS customization. The menu system is overall a bit complicated, but I got the handle of it pretty quickly. No need for shopify-enabled discount codes as this app does it in-app. There's lots of options here to play around with. A standout feature is the quality customer service and quick turnaround time for fixes. Highly recommended over other, bare bones apps.

Phenoh Store
United States
4 months using the app
UFE - Upsell Funnel Engine replied August 31, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer support Advocate

October 1, 2020

Simple. Useful. It has everything you need to upsell your products. The customer service is the best I have experienced on any Shopify app so far. I would highly recommend it.

WorthyBargains
Kuwait
4 months using the app