Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

February 24, 2021

Little question Quick answer Big satisfaction
Very nice to have this kind of client service when you run a business

Le Lab de l'Endo
France
3 months using the app
January 27, 2023

Well at first I was a bit overwhelmed by the idea of upselling and all that bcoz I thought it was gonna be very code intensive and cumbersome to initiate but with this app it was very beginner friendly and the customer service is top notch kudos ....I really recommend this app.

SHOPLIKEMAD
Nigeria
3 months using the app
UFE - Upsell Funnel Engine replied January 27, 2023

Thank you for your kind words! We're delighted you found our app easy to use and that our customer service is excellent. We appreciate your recommendation and are always here to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

September 5, 2021

Perfect service, easy to use application and very easy to set up as desired even with the free version, very responsive and competent customer service

Docteur shaver
Switzerland
3 months using the app
UFE - Upsell Funnel Engine replied September 5, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

April 25, 2022

I'm trying now the free trial and so far is amazing! The customer support is simply outstanding! Very happy with the features and the customizations allowed! Sarah was great support

Zallers
United Arab Emirates
3 months using the app
UFE - Upsell Funnel Engine replied April 25, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited November 29, 2019

I just installed this app and I love how easy it is to use, set up an upsell in a couple of minutes without having to even watch a tutorial, and amazing customer service with fast response to my question (upsell items being all checked by default, I asked if they could be unchecked for customer to tick the item(s) they want to select)
Great app so far!

Amber Healing
Cyprus
3 months using the app
February 11, 2021

This app has been a GREAT revenue generator for us. To date, we have only used the Upsale Funnel, but it has allowed us to sell more "companion" products than ever before. While it is not 100% Perfect, I would highly recommend this product. The only shortcoming I have noticed is that if you use the Discount Feature with your funnels, then you cannot use other Shopify Discounts at the same time. This is largely the limitation of Shopify, but there are other apps that somehow get around it. If this were corrected the App would be PERFECT!!!

Capel Rugs
United States
3 months using the app
Edited April 14, 2021

The UFE Cross-Sell & Upsell Bundle app is great. The app integrates nicely with our store. Customer service always available and very helpful.

Refresh Store
United Kingdom
3 months using the app
October 26, 2022

I had an amazing customer service! She helped me thorugh every step and while I didn't know much and had loads of questions, everything worked out.

ecomspect
United States
3 months using the app
UFE - Upsell Funnel Engine replied October 27, 2022

We're really grateful and appreciate you taking the time to share your rating with us.

We’re always looking for ways to improve our services to the customers, but it’s great to know that we are on the right track.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

October 3, 2020

This app allows many different configurations to upsell and cross sell. Provided me with what I needed for my website. Customer Support was fast and fantastic. Great!

Little Square Hats
Singapore
3 months using the app
December 23, 2020

This is great app! I had some trubles with making everthing working ok, but Sarah was very helpful and fast! Hope, this will help to make my sale better :)

Shopeek.hr
Croatia
3 months using the app