Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

October 2, 2023

Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc.

I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted.

I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests.

Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!

Lunoji
Singapore
7 days using the app
UFE - Upsell Funnel Engine replied October 5, 2023

Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs.

Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana.

Your feedback means a lot to us, and we appreciate your cooperation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Edited January 5, 2022

Great app. I will always use it on each of my stores. Super customer care...........................

STREEZAY™
Italy
3 months using the app
UFE - Upsell Funnel Engine replied January 5, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

March 9, 2022

This is a very configurable app. It's so configurable that it might take a little time to get it dialed in. But once you do, it's great! I had some issues with the integration, and the support team was quick, helpful, and thorough. You guys rock! Thanks for all your hard work!

anthonyzambai
United States
3 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

August 2, 2023

Everything great. Was very happy with the customers service. she helped me immediately and was very friendly

happymonthlies.com
Austria
About 2 months using the app
UFE - Upsell Funnel Engine replied August 3, 2023

Thank you for your kind words.I'm thrilled to hear that you had a positive experience with our customer service!

It's wonderful to know that we were able to assist you promptly and in a friendly manner.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

September 8, 2020

Has increased my sales AOV by $30 and it looks much cleaner than any other upsell app I've ever came across. Support is always helpful. Best upsell app I've used in a while

Forever Chick
United States
3 months using the app
October 24, 2022

Le service d'aide est vraiment super ! Cela m'a beaucoup aidé dans le problème que j'avais. L'application est super !

Stanzerproducts
France
3 months using the app
UFE - Upsell Funnel Engine replied October 24, 2022

Merci pour la critique positive! Nous aimons entendre nos clients, en particulier lorsque nos produits et notre assistance peuvent faire une différence positive pour eux.

Merci encore, et nous espérons avoir de vos nouvelles bientôt!

En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider.

- Équipe d'assistance Helixo

October 13, 2020

This app is really great, it lets you create a ton of different funnels and also lets you customize them.
They have a lot of options which you change to make the widgets to your liking.
I really recommend this app.

UrinKing
Germany
3 months using the app
August 7, 2020

easy to use and helpful love thins plugin and I am glad it has a free plan for those who are on a tight budget

Dealmondo store
Germany
3 months using the app
UFE - Upsell Funnel Engine replied August 7, 2020

We really love and respect the effort and dedication of small merchants to build their business 💪🏻 Thank you so much for sharing your feedback 🙏

- Sarah, Helixo 👩‍🦰

Edited October 2, 2020

UPDATE: THE FOLLOWING ISSUE WAS FIXED WITHIN 30 MINUTES, SO GREAT COMMUNICATION!: Worked at first... it use to show a popup with an upsell then if the customer clicked "no thanks" it would automatically show the downsell once "add to cart" was pressed, but now if the person puts no thanks on the upsell, the popup disappears then the person has to click "add to cart" again just to see the downsell.

TheGadgetsGarage
United States
3 months using the app
October 20, 2021

Great app to use, it's not too complicated to use, loads quickly and works very well, looks good on the store too, its been helping my store to increase the AOV. Recommended

Rytrus
Singapore
3 months using the app
UFE - Upsell Funnel Engine replied October 21, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.