Reviews (1,092)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 23, 2021

The features are great and the app is easy to use. It looks good on your page, much better than other apps I've tried. The support team is very helpful as well!

Cleaning Lifehacks
Sweden
4 months using the app
UFE - Upsell Funnel Engine replied October 23, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate.

May 12, 2021

The thing that has impressed me has been the customer service. You need help and its always there ... Absolutely brilliant.

Gone Running
Hong Kong SAR
4 months using the app
December 15, 2022

The customer service is very kind and the apps really pushes my store sales. And this is very easy to use for a beginer

JNBY
Hong Kong SAR
4 months using the app
UFE - Upsell Funnel Engine replied December 15, 2022

We appreciate you sharing your feedback on our app and customer service.

We're thrilled to hear that you found our app easy to use and understand.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

September 11, 2020

really good app! easy to use and create multiple funnels , provides good customer service as well .highly recommended.

Gym Unlimited
United Kingdom
4 months using the app
September 17, 2020

I used this app to create a triggered pop up to upsell a group of products. Sarah on the Live Chat was extremely helpful in customising the look of the pop up instantly, beyond what I presumed would be possible. So refreshing to speak to a real and super helpful person.

Caroline Gardner
United Kingdom
4 months using the app
August 18, 2021

Amazing app, my sales went up like 20 to 30% and the support team is very helpful and fast. Thanks guys :D

Mojazahrada
Slovakia
4 months using the app
UFE - Upsell Funnel Engine replied August 18, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

December 16, 2021

Great support team, great app! The Support team were very helpful and sorted any issues instantly. Thanks guys!

Elite Electric Transport
United Kingdom
4 months using the app
UFE - Upsell Funnel Engine replied December 16, 2021

Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉

- Tinu, Customer Support Advocate

January 7, 2021

A wonderfull all in one app. It is seriously so easy to setup and they are really great with customer service. Sarah helped me alot and was quick. Recommend to every E-com store !

DeluxeDrip
Canada
4 months using the app
February 28, 2022

Many thanks to Sarah for solving my problem and giving me a free 30-day trial voucher. This app has been a great addition to my store.

xoboxer
China
4 months using the app
UFE - Upsell Funnel Engine replied February 28, 2022

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

It's our pleasure to support you for your emerging business as you are a beginner of our app.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

August 5, 2020

Very useful app for upselling and cross-selling on product pages. I have used the popup after adding to cart which is my favorite feature. You can customize everything to match your brand colors. You can A/B test different offers which is great for optimizing. It's not a perfect app, but I've seen them working hard to improve it and make it better.

QuikCamo
United States
4 months using the app