Reviews (1,102)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.

April 4, 2021

I had an issue with an add-to-cart bug on my theme so I contacted their support. They helped me out all the way through. Their support team is incredible, don't believe me? Try it for yourself and don't be afraid to contact their support team

Aldora
United States
4 months using the app
September 25, 2021

Really nice UI and on board customer support which makes this app so special...…looking forward to see some volume using this app!!

Furs N' Kennels | Pet Beds & Pet Accessories
India
4 months using the app
UFE - Upsell Funnel Engine replied September 26, 2021

Awesome, thank you so much for sharing your experience🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Tinu, Customer Support Advocate

September 16, 2020

Great product & wonderful customer support! the customer rep helped with setting up my funnels with no issue. Very easy to set-up.

COMFORTIXI™
United States
4 months using the app
February 16, 2021

Very useful app and incredible customer service that is very helpful! Would recommend to everyone!!

My Pet Hero
United Kingdom
4 months using the app
August 16, 2021

The customer service responded quickly. The app is easy to use and can be set up easily. It would be better if it could be set based on price.

lionpapa
Hong Kong SAR
4 months using the app
UFE - Upsell Funnel Engine replied August 16, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

November 10, 2021

easy to use, user friendly, doing its job, fast efficient, good support so deserves my 5 stars. i recommend it

koyfo
Germany
4 months using the app
UFE - Upsell Funnel Engine replied November 10, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us via our in-app chat at support@helixo.co

We are always happy to help.

- Sreeshankar, Customer Support Advocate

November 17, 2020

I was going to give this app a 4 instead of a 5 because it offers limited options for the end user to customize products in a funnel. I was looking at the possibility of having the customer choose the products that can go into their funnel, e.g a gift pack without affecting the final cost of the funnel. However, I have decided to change my 4 starts into a 5 and the reason is simple. Sarah (the app`s Customer Support Advocate) gave me a remarkable customer service experience. She was prompt and friendly and took her time to review the products I`m working on. In my experience, customer service personnel of this calibre are rare to find. Truly grateful, thanks Sarah <3

Brother Mel's BBQ Sauce
United States
4 months using the app
September 1, 2020

I'm shocked this app isn't used more. Would recommend for anyone looking to explore great upsell options

Clyde's Leather Balm
United States
4 months using the app
February 6, 2024

Very good Customer Service with Lishana! This app is so beautiful and it is working perfectly. Thank you

NIFTE Gadgets
Canada
4 months using the app
UFE - Upsell Funnel Engine replied February 7, 2024

Thank you so much for your kind words!

We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 1, 2020

Funnels work perfectly on my page. Haven’t launched it yet I’m sure they’ll increase my conversion rate. Customer service is more than excellent and willing to help. Highly recommend.

Glow Beauty Stores
United States
4 months using the app