Reviews (1,092)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

September 1, 2020

I'm shocked this app isn't used more. Would recommend for anyone looking to explore great upsell options

Clyde's Leather Balm
United States
4 months using the app
February 1, 2020

Funnels work perfectly on my page. Haven’t launched it yet I’m sure they’ll increase my conversion rate. Customer service is more than excellent and willing to help. Highly recommend.

Glow Beauty Stores
United States
4 months using the app
October 26, 2021

I'm loving it. The Widget layout for customer is super user-friendly. Especially, Sarah from the support team is more than amazing. She patienly walk me through each steps of 1st time settings. Keep up the incredible work!

Apride
Vietnam
4 months using the app
UFE - Upsell Funnel Engine replied October 26, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sarah, Customer Support Advocate.

Edited August 24, 2023

This app works for what I want it to. Customer support is prompt and very helpful. I highly recommend this app!

RV6 Performance
United States
4 months using the app
UFE - Upsell Funnel Engine replied May 13, 2023

Thank you for taking the time to write a review of our app and sharing your positive experience with our customer support team. We’re glad to hear that you found our support helpful and that everything has been going well.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 22, 2021

The app is so easy to use but offers room for customization too by using CSS, which is great. On top of that, the customer service is superb and solves my issues right away.

Ascrono
United States
4 months using the app
October 25, 2023

Really great experience with the rep Athira, really helpful, knowledgeable and fast, got our problem resolved quickly and back to work, highly recommend!

Pet Bay Supply
United States
3 months using the app
UFE - Upsell Funnel Engine replied October 26, 2023

I'm delighted to hear about your excellent experience with Athira.
Her helpfulness, knowledge, and efficiency in resolving your issue promptly are truly commendable.
We appreciate your recommendation and Thank you for your kind words!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


October 1, 2020

Super Easy to Use and easy to preview exactly what it will look like on my website. Some funnel types could be explained a little better or in more detail.

The Radiant
United States
3 months using the app
August 22, 2020

Great Support !! can easily recommend it to any store that needs to add upsells , a lot of customization options but it's easy to pick up ,

Desk Talk
India
3 months using the app
June 29, 2021

I just started using UFE, but I can already tell this is going to be a great decision! Their app has loads of customization that simple folks can do. It is also very visually appealing! Perhaps the best part so far has been the top notch customer service I’ve received during setup! Sarah has been nothing but helpful, polite, and positive with me. Thanks Sarah! In a weird way, I hope I have a problem and need to contact you again soon!

BK Variety Market
United States
3 months using the app
UFE - Upsell Funnel Engine replied June 29, 2021

Your opinion means a lot to us. Thank you so much for taking the time to share your experience with the Shopify community. Once again thank you so much for your support.

In case of further issues please contact us through our in-app chat or at support@helixo.co.

-Sarah, Customer Support Advocate.

April 5, 2020

Very great app !

DELTA DEAL
France
3 months using the app