Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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Perfect service, easy to use application and very easy to set up as desired even with the free version, very responsive and competent customer service
Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sarah, Customer Support Advocate
I'm trying now the free trial and so far is amazing! The customer support is simply outstanding! Very happy with the features and the customizations allowed! Sarah was great support
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Well at first I was a bit overwhelmed by the idea of upselling and all that bcoz I thought it was gonna be very code intensive and cumbersome to initiate but with this app it was very beginner friendly and the customer service is top notch kudos ....I really recommend this app.
Thank you for your kind words! We're delighted you found our app easy to use and that our customer service is excellent. We appreciate your recommendation and are always here to assist you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I just installed this app and I love how easy it is to use, set up an upsell in a couple of minutes without having to even watch a tutorial, and amazing customer service with fast response to my question (upsell items being all checked by default, I asked if they could be unchecked for customer to tick the item(s) they want to select)
Great app so far!
This app has been a GREAT revenue generator for us. To date, we have only used the Upsale Funnel, but it has allowed us to sell more "companion" products than ever before. While it is not 100% Perfect, I would highly recommend this product. The only shortcoming I have noticed is that if you use the Discount Feature with your funnels, then you cannot use other Shopify Discounts at the same time. This is largely the limitation of Shopify, but there are other apps that somehow get around it. If this were corrected the App would be PERFECT!!!
I had an amazing customer service! She helped me thorugh every step and while I didn't know much and had loads of questions, everything worked out.
We're really grateful and appreciate you taking the time to share your rating with us.
We’re always looking for ways to improve our services to the customers, but it’s great to know that we are on the right track.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
This app allows many different configurations to upsell and cross sell. Provided me with what I needed for my website. Customer Support was fast and fantastic. Great!
This is great app! I had some trubles with making everthing working ok, but Sarah was very helpful and fast! Hope, this will help to make my sale better :)
hello, very kind, available, he solved my problem in a short time, wonderful application I think I will buy the subscription as soon as I see results.
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sreeshankar, Customer Support Advocate.
Customer service was simply awesome, I highly reccomend using it. It's simple and the best, free. hahaha