Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 24, 2020

Such an amazing app and the support is just as great. I received a response to my multiple questions within minutes. This app is such a great feature to have in your store. I am using it to offer a free product with the purchase of a specific product, but there are many many options to choose from. THANK YOU AGAIN FOR THIS APP!

Customize Your Necklace
United States
3 months using the app
UFE - Upsell Funnel Engine replied July 25, 2020

Thank you so much for sharing your awesome experience with our UFE 2.0 🎉

To be frank, we usually get the steroids to hustle hard from the feedbacks like this, Really loved it 🥰

- Sarah, Helixo 👩‍🦰

August 10, 2020

An amazing app and the customer support is perfect! I tried a lot of upsell apps and finally I found one that is easy to use and has a nice looking frontend. I definitely recommend this app!

CuddlyKid
Germany
3 months using the app
UFE - Upsell Funnel Engine replied August 10, 2020

Awesome 🎉 Thank you so much for sharing your experience with us! We highly appreciate it 🤗

- Sarah, Helixo 👩‍🦰

August 8, 2020

I am using this app. Great Help and Really Supportive Navigation . Best Upsell Funnel creator for website.

Upcrazy
India
3 months using the app
March 16, 2023

The Customer support is the Very Good! very quick reply and very efficient. would recommend to everyone!

HairLuxe Studio
Singapore
3 months using the app
UFE - Upsell Funnel Engine replied March 16, 2023

Your kind words mean a lot to us and we're thrilled to know that we were able to provide a positive experience for you. We hope to continue to earn your trust and loyalty as a customer.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

Edited August 3, 2021

First time using this app and it's FREE. It performs the way I would like it to be with helps from the Developer. The customer service team are so amazing especially Sarah. Keep up the great work guys! Much appreciated! Thanks heap.

ADVANCE MUFFLERS
Australia
3 months using the app
UFE - Upsell Funnel Engine replied August 3, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sarah, Customer Support Advocate.

September 3, 2021

Their customer services are legit! They help me a lot with coding and positioning ! Thank You so Much

Oookie Cookie
Hong Kong SAR
3 months using the app
UFE - Upsell Funnel Engine replied September 3, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate.

September 2, 2020

Customer support was excellent. The features are amazing for a free app too! I am able create funnels easily for customers.

Kitchen Chest
United States
3 months using the app
January 19, 2022

Wonderful app, awesome support helping within minutes! Can recommend for all those who are in need of a quick and easy to use app for Cross & Upsells!

KMZ Shop UG
Germany
3 months using the app
UFE - Upsell Funnel Engine replied January 19, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited September 19, 2021

I really love this application bundel feature it looks very awsome that other apps , help me in increasing conversion and support team is very helpful , definetltly recommend this app

MRGILLkart
India
3 months using the app
UFE - Upsell Funnel Engine replied September 19, 2021

Thank you so much. Your words really made my day. It was a pleasure helping you.

Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate

November 26, 2020

Theee best customer service..sarah took care of all the issues,spoke to their developer and fig a solution out all post her shift also..kudos to sticking aorund post work hours just to keep us happy ..appreciate it alot and also the app is a blessing helping me alot in my ecommerce business

The Drip Store
India
3 months using the app