Reviews (1,092)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

February 11, 2021

This app has been a GREAT revenue generator for us. To date, we have only used the Upsale Funnel, but it has allowed us to sell more "companion" products than ever before. While it is not 100% Perfect, I would highly recommend this product. The only shortcoming I have noticed is that if you use the Discount Feature with your funnels, then you cannot use other Shopify Discounts at the same time. This is largely the limitation of Shopify, but there are other apps that somehow get around it. If this were corrected the App would be PERFECT!!!

Capel Rugs
United States
3 months using the app
October 26, 2022

I had an amazing customer service! She helped me thorugh every step and while I didn't know much and had loads of questions, everything worked out.

ecomspect
United States
3 months using the app
UFE - Upsell Funnel Engine replied October 27, 2022

We're really grateful and appreciate you taking the time to share your rating with us.

We’re always looking for ways to improve our services to the customers, but it’s great to know that we are on the right track.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

October 3, 2020

This app allows many different configurations to upsell and cross sell. Provided me with what I needed for my website. Customer Support was fast and fantastic. Great!

Little Square Hats
Singapore
3 months using the app
December 23, 2020

This is great app! I had some trubles with making everthing working ok, but Sarah was very helpful and fast! Hope, this will help to make my sale better :)

Shopeek.hr
Croatia
3 months using the app
October 12, 2021

hello, very kind, available, he solved my problem in a short time, wonderful application I think I will buy the subscription as soon as I see results.

NOTTEBABY | Accessori per bambini
Switzerland
3 months using the app
UFE - Upsell Funnel Engine replied October 13, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

October 4, 2020

Customer service was simply awesome, I highly reccomend using it. It's simple and the best, free. hahaha

Al César lo del César
Spain
3 months using the app
July 24, 2020

Such an amazing app and the support is just as great. I received a response to my multiple questions within minutes. This app is such a great feature to have in your store. I am using it to offer a free product with the purchase of a specific product, but there are many many options to choose from. THANK YOU AGAIN FOR THIS APP!

Customize Your Necklace
United States
3 months using the app
UFE - Upsell Funnel Engine replied July 25, 2020

Thank you so much for sharing your awesome experience with our UFE 2.0 🎉

To be frank, we usually get the steroids to hustle hard from the feedbacks like this, Really loved it 🥰

- Sarah, Helixo 👩‍🦰

August 10, 2020

An amazing app and the customer support is perfect! I tried a lot of upsell apps and finally I found one that is easy to use and has a nice looking frontend. I definitely recommend this app!

CuddlyKid
Germany
3 months using the app
UFE - Upsell Funnel Engine replied August 10, 2020

Awesome 🎉 Thank you so much for sharing your experience with us! We highly appreciate it 🤗

- Sarah, Helixo 👩‍🦰

August 8, 2020

I am using this app. Great Help and Really Supportive Navigation . Best Upsell Funnel creator for website.

Upcrazy
India
3 months using the app
March 16, 2023

The Customer support is the Very Good! very quick reply and very efficient. would recommend to everyone!

HairLuxe Studio
Singapore
3 months using the app
UFE - Upsell Funnel Engine replied March 16, 2023

Your kind words mean a lot to us and we're thrilled to know that we were able to provide a positive experience for you. We hope to continue to earn your trust and loyalty as a customer.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team