Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 20, 2021

What an amazing app! Way more option for upsells than the competitors, and so many customization options too. The customer support team was also super helpful and fast. Congrats guys! Great job!

Candelinas
Greece
3 months using the app
UFE - Upsell Funnel Engine replied October 21, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate.

October 19, 2022

verry good, i having used the app 4 years and it helped my store very much <3 thanks. it's very convenient

Versanses.de
Vietnam
3 months using the app
UFE - Upsell Funnel Engine replied October 19, 2022

First of all, thank you for taking the time to write this review. We are super glad you loved the app and our support. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 11, 2021

This is a great app with prompt support for promotions and bundling. Multiple levels to customize mechnisms.

TBM
Malaysia
3 months using the app
UFE - Upsell Funnel Engine replied August 12, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

-Sarah, Customer support Advocate.

August 5, 2020

Thank You for this app. It is awesome. Bundle orders make our business thrive in this market as we go through these hard times.

K9Boxer
United States
3 months using the app
July 23, 2022

The Costumer Service of this app is wonderful. Thank you very much.
Athira help me a lot!! I recommend to all to use this App

Thingz
Portugal
3 months using the app
UFE - Upsell Funnel Engine replied July 23, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

March 5, 2021

Sarah is an amazing support agent. I had multiple issues at the same time and she resolved every single one of them in such professional way. It was really pleasant to text with her, regardless how often we texted back and forth. Always friendly and always ready to help! Thank you, Sarah! Also props to the team that took care of some custom coding. Good Support is rare but one knows when one found it!

Brandoras
Cyprus
3 months using the app
July 18, 2022

Free trial wasn't working so they gave me a special one that was longer, not used the app yet properly but great customer service so far and looks fairly easy to use, also a decent price

Acanthia
United Kingdom
3 months using the app
UFE - Upsell Funnel Engine replied July 18, 2022

Hi, First of all, we are extremely sorry about the free trial issue. Also, thanks for reporting the issue.

We are very glad to see that you had a five-star experience with our customer service. Your words really made my day :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

September 1, 2022

ottima applicazione, consigliattissima. servizio clienti molto disponibile. piano gratuito già ottimo per chi comincia

Caliwatch
Italy
3 months using the app
UFE - Upsell Funnel Engine replied September 1, 2022

Wir freuen uns, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Ihr Feedback hilft uns, den Service für alle zu verbessern

Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter.

- Sarah, Kundenbetreuerin.

September 6, 2020

The customer help was very good and efficient at helping me with my question about setting up my funnel.

Big Little Deals
United States
3 months using the app
December 1, 2022

I appreciate your very prompt response to any problems. We are very comfortable with the customization that was done for our site. Thank you!

RASICAL
Japan
3 months using the app
UFE - Upsell Funnel Engine replied December 1, 2022

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it! 

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team