Reviews (1,092)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

Edited August 3, 2021

First time using this app and it's FREE. It performs the way I would like it to be with helps from the Developer. The customer service team are so amazing especially Sarah. Keep up the great work guys! Much appreciated! Thanks heap.

ADVANCE MUFFLERS
Australia
3 months using the app
UFE - Upsell Funnel Engine replied August 3, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sarah, Customer Support Advocate.

September 3, 2021

Their customer services are legit! They help me a lot with coding and positioning ! Thank You so Much

Oookie Cookie
Hong Kong SAR
3 months using the app
UFE - Upsell Funnel Engine replied September 3, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate.

September 2, 2020

Customer support was excellent. The features are amazing for a free app too! I am able create funnels easily for customers.

Kitchen Chest
United States
3 months using the app
January 19, 2022

Wonderful app, awesome support helping within minutes! Can recommend for all those who are in need of a quick and easy to use app for Cross & Upsells!

KMZ Shop UG
Germany
3 months using the app
UFE - Upsell Funnel Engine replied January 19, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited September 19, 2021

I really love this application bundel feature it looks very awsome that other apps , help me in increasing conversion and support team is very helpful , definetltly recommend this app

MRGILLkart
India
3 months using the app
UFE - Upsell Funnel Engine replied September 19, 2021

Thank you so much. Your words really made my day. It was a pleasure helping you.

Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate

November 26, 2020

Theee best customer service..sarah took care of all the issues,spoke to their developer and fig a solution out all post her shift also..kudos to sticking aorund post work hours just to keep us happy ..appreciate it alot and also the app is a blessing helping me alot in my ecommerce business

The Drip Store
India
3 months using the app
October 20, 2021

What an amazing app! Way more option for upsells than the competitors, and so many customization options too. The customer support team was also super helpful and fast. Congrats guys! Great job!

Candelinas
Greece
3 months using the app
UFE - Upsell Funnel Engine replied October 21, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate.

October 19, 2022

verry good, i having used the app 4 years and it helped my store very much <3 thanks. it's very convenient

Versanses.de
Vietnam
3 months using the app
UFE - Upsell Funnel Engine replied October 19, 2022

First of all, thank you for taking the time to write this review. We are super glad you loved the app and our support. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 11, 2021

This is a great app with prompt support for promotions and bundling. Multiple levels to customize mechnisms.

TBM
Malaysia
3 months using the app
UFE - Upsell Funnel Engine replied August 12, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

-Sarah, Customer support Advocate.

August 5, 2020

Thank You for this app. It is awesome. Bundle orders make our business thrive in this market as we go through these hard times.

K9Boxer
United States
3 months using the app