Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

May 3, 2024

Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.

Gouache Bags
Philippines
About 3 years using the app
UFE - Upsell Funnel Engine replied May 4, 2024

We're delighted to hear such positive feedback!

Thank you for recognizing our commitment to providing fast and efficient support.

Ensuring that our users' needs are met promptly is a top priority for us.

It's wonderful to hear that our team has been able to quickly grasp your queries, making communication smooth and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

June 20, 2024

Pretty usefull app. The team is very helpfull. I highly recommend it

WiperCleaner
Türkiye
3 months using the app
UFE - Upsell Funnel Engine replied June 21, 2024

Thank you for your feedback! We're thrilled to hear that you find our app useful and our team helpful. Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 19, 2024

Amazing! Support team is great and always answer very quickly!

Alpine Hearing Protection
Netherlands
About 1 month using the app
UFE - Upsell Funnel Engine replied June 21, 2024

Thank you so much for your kind words!

We're thrilled to hear that you're happy with our support team and their quick responses.

We're always here to help!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 30, 2024

The app works as expected and support really good. There is always a quick reply and there are few limitations.

Zorgverbond
Netherlands
6 months using the app
UFE - Upsell Funnel Engine replied May 31, 2024

Thank you for your positive feedback! We’re delighted to hear that our app is meeting your expectations and that you find our support team responsive and helpful.

If you encounter any limitations or have any suggestions on how we can enhance your experience, please feel free to share. We’re here to listen and assist you in any way we can.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Edited August 1, 2024

Great customer support!

Waterfly
China
21 days using the app
UFE - Upsell Funnel Engine replied July 18, 2024

Thank you for the 5-star review!

We're delighted to hear that you had a great experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 11, 2024

Really great app

LaLuneDuCiel
Hong Kong SAR
About 2 hours using the app
UFE - Upsell Funnel Engine replied November 12, 2024

Thank you so much for your kind words!

We’re thrilled to hear that you’re enjoying the app.

It truly means a lot to us that you took the time to share your experience.

If there's ever anything we can do to make it even better for you, please don’t hesitate to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

June 18, 2024

Awesome service! Telaco was very helpful and going down to details with me to set up everything

Bulibasha
Australia
About 23 hours using the app
UFE - Upsell Funnel Engine replied June 19, 2024

Thank you so much for your wonderful review!

We're thrilled to hear that you had an awesome experience with our service. It's great to know that Telaco was able to provide detailed and helpful assistance to set everything up for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 23, 2024

You should Definity consider using the app incase you're trying to Upsell your product.

Pureheart
India
About 2 years using the app
UFE - Upsell Funnel Engine replied May 24, 2024

Thank you for your review!

We're glad to hear you're finding the app useful.

We're excited to continue supporting you as you grow your business with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 29, 2024

We love this app! The functionality allows us to show customers the right products at the right moments to have the best chances of increasing conversion rate and AOV. The support team are also excellent - they are quick to respond and very helpful.

The Foot Collective US
Australia
9 months using the app
UFE - Upsell Funnel Engine replied April 30, 2024

Your feedback truly brightens our day!

It's fantastic to hear that our app's functionality has been instrumental in optimizing your store's performance and enhancing the shopping experience for your customers, ultimately boosting your conversion rate and average order value.

We're also thrilled that you've had a positive experience with our support team – providing timely assistance and valuable guidance is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

June 27, 2024

this app is very nice

Vielfalt
Brazil
About 2 months using the app
UFE - Upsell Funnel Engine replied June 28, 2024

Thank you for your positive feedback!

We're delighted to hear that you find our app very nice.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team