Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

January 31, 2023

The interface is clear and easy to use, and the functions are more powerful than imagined. It is obviously helpful to increase the average order value (increase the overall sales).

Professional support staff can provide accurate and fast help. Recommended.

Himawari Shoten
Singapore
2 months using the app
UFE - Upsell Funnel Engine replied January 31, 2023

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that our app is clear and simple to use and that its functionalities have exceeded your expectations while also having a good impact on your sales. Our professional support team is dedicated to providing accurate and timely assistance, and it's great to hear that you found their assistance valuable.
Thank you so much for recommending us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

August 6, 2020

This app made me get more profit from sales, and the support is great aswell, they fixed my problem very fast and easy. Thanks!

BicyClamp
Netherlands
2 months using the app
September 26, 2020

This app is exactly what I was looking for, easy to set up and the customer service is amazing. I certainly recommend.

Customible
Nigeria
2 months using the app
August 27, 2020

GRAN APP LA RECOMIENDO FUNCIONA BIEN FALTAN ALGUNAS COSAS POR MEJORAR POR EJEMPLO QUE SEA MAS DISCRETA Y MAS PEQUEÑO LA OFERTA

zoreex
United States
About 2 months using the app
UFE - Upsell Funnel Engine replied August 28, 2020

¡Muchas gracias por compartir tus comentarios! Realmente apreciamos su tiempo. 🎉

Podemos hacer que el widget sea más pequeño a través de CSS adicional, por favor, vuelve a conectarme a través del chat. ¡Puedo ayudar!

- Sarah, Helixo 👩‍🦰

January 29, 2021

Fully featured app for displaying upsells, offers and related products in a highly customisable way. Live chat support are always happy to help with questions we have.

heliguy™
United Kingdom
About 2 months using the app
March 11, 2022

Awesome app especially the quick customer service. Great UpSell and Cross Sell App. Keep it up like that please!

Beautyspol
Austria
About 2 months using the app
UFE - Upsell Funnel Engine replied March 11, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate

August 23, 2020

Used this app for upselling & down selling. Does EXACTLY what we wanted. Totally recommended. Keep up the good work!

Send The Cake
Malaysia
About 2 months using the app
March 21, 2023

This app has changed the whole look of my cart drawer and makes things look sooo much better! I recommend it as it helps you customise it as well

MetSafe
United Kingdom
About 2 months using the app
UFE - Upsell Funnel Engine replied March 21, 2023

Thank you for leaving such a positive review about our app! We are thrilled to hear that it has helped improve the look and functionality of your cart drawer. We strive to provide customization options that cater to individual needs, so it's great to hear that you found them useful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

October 10, 2021

Works beautifully and great customer service! The design is very nice and after using it a little it gets easier to understand

Komettes Jewerly 💜
United Arab Emirates
About 2 months using the app
UFE - Upsell Funnel Engine replied October 10, 2021

Thank you so much for this wonderful review and all the support. If you are in need of assistance in the future please contact us at support@helixo.co or via our in-app chat. We are always happy to help. Thank you for your time.

- Sarah, Customer Support Advocate.

March 5, 2022

Very friendly, competent and fast support. My issue was resolved within 10 minutes. I recommend this app. Thanks very much

Lilsista
Germany
About 2 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Hi, Thank you for finding great value in our app and our support. And our special thank you for recommending our app. we always here for any service

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.